Reviews (1,784)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

Edited February 8, 2022

Wonderful app! Works great on my page. Customer service was also really helpful. Thanks Kevon for helping me that fast! Update: I needed the team to make a small adjustment in color so the tool still match my branding colors. Sheniel helped me with this within 10 minutes. Thanks for your help! :)

Two Elements
Netherlands
8 months using the app
Product Customizer replied November 7, 2021

Hello to our friends from Two Elements

We’re pleased that Kevon was able to help you quickly. Thank you for taking out the time to leave such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

August 28, 2023

A must have for any Shopify store owner. Opens up new worlds of potential for ordinary products and makes them incredible! Support staff is super friendly and helpful with tech support!

North Rockland Athletics powered by Fleet Fundraising
United States
8 months using the app
Product Customizer replied August 29, 2023

Greetings to you North Rockland Athletics powered by Fleet Fundraising,

We appreciate you leaving this awesome review! We are ecstatic that you can see this app as a must have for store owners around the globe that want to make their ordinary products stand out. We also appreciate that you were able to use our support team to assist you with your technical needs. Product Options & Customizer is perfect for your store!

Stephanie & The Customer Support Team

November 15, 2013

We have been extremely happy with how Product Customizer has worked on our website. We were looking or a solution to sell user-customized products for our print website. It has been an invaluable tool for us, highly recommended.

Printables.me | Printing On PlexiGlass, Wood, Canvas, Aluminum, Phone Cases
Canada
8 months using the app
August 1, 2013

This Product Customizer App is amazing! Saves us so much time and eliminated us having to use up all of our SKU space. Easy to understand and functionality is excellent. Great app and would recommend this to anyone who is building a store online.

Flex Golf Design
United States
8 months using the app
May 25, 2020

Just great app and awesome support. Solved my problem within a few minutes! I would always choose the app again

Anton&Sophie
Germany
8 months using the app
Product Customizer replied May 25, 2020

Hello friends from Anton&Sophie!

So nice of you to leave us 5 stars here on the Shopify app store! It helps us so much. Glad you like the app and that it helped you -- hope your online store sees huge success!!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

July 1, 2014

This app and the support crew is great! The app itself helps us provide options that weren't available before installing. Whenever I run into a problem or question, support is always quick to help. This app goes as far as they can with Shopify's platform, so its understandable they cant incorporate pricing changes and .svc exports, but support was also knowledgable to find a work-around for that. Thanks crew!

J.Carroll
United States
8 months using the app
November 14, 2021

spent like an hour trying to figure out all the other options for a product customizer but this is literally the most simple and friendly use and it requires very little knowledge on how to do this

Quiiroi.co
United States
8 months using the app
Product Customizer replied November 15, 2021

Hello to our friends from Quiiroi.co

Thanks for the awesome review. We work hard to meet customer expectations and we're happy to hear we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

December 17, 2020

I use the app in almost all my products on my store. This is definitely one of the best apps out there. But what I like the most is the outstanding customer service, they are super fast and helpful! I had an issue when installing a new theme, and they fixed it right away. Highly recommended

Ton Nom
Mexico
8 months using the app
Product Customizer replied December 18, 2020

Hello to our friends from Ton Nom

Thanks for taking the time out to leave us this fantastic review we really appreciate it! We wish your store great success online!

-Melissa & The Product Options & Customizer Team

May 19, 2021

The support is very reliable and helpful. My request was solved within a few minutes. I am very satisfied.

cressao.com
Germany
8 months using the app
Product Customizer replied May 20, 2021

Hello to our friends from cressao.com

Thank you for leaving us this awesome review! We appreciate you! :-) Don't hesitate to reach out to us with any more queries you may have!

-Melissa & the Product Customizer Support Team

November 15, 2022

Sheniel was awesome helping me get this app up and running!! Love it so far and will consider adding to my other stores.

Fleet Fundraising
United States
8 months using the app
Product Customizer replied November 16, 2022

Hello to our friends at Fleet Fundraising

Thank you for the glowing review. We're thrilled to learn that Sheniel helped you get the app up and running. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team