Reviews (1,784)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

March 28, 2023

J'ai pris le Basic plan, j'avais un peu de difficulté à comprendre, mais rapidement le service à la clientèle m'a pris en charge et m'a été d'une aide formidable !
Merci encore Shevaughn !

Distillerie du Fjord
Canada
10 months using the app
Product Customizer replied March 30, 2023

Hello to our friends at Distillerie du Fjord

Merci pour la critique élogieuse. Nous sommes ravis d'apprendre que vous appréciez Product Customizer et que Shevaughn a pu vous aider. Nous allons au-delà pour aider chaque commerçant et je suis heureux que nous ayons atteint le but pour vous. Nous vous souhaitons, à vous et à votre magasin, beaucoup de succès.

Tanu & The Product Customizer Support Team

November 28, 2022

This app helped me add all the customizations that I needed for multiple products on my site that shopify native didnt handle. I am also very impressed with their customer service. So far the team has helped me through many issues and even worked on custom code to help me implement my changes.

Andie Pink Designs
United States
10 months using the app
Product Customizer replied November 30, 2022

Hello to our friends at Andie Pink Designs

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

December 27, 2022

Had a small issue setting up the program so I asked for some help. Replied in less than an hour and fixed it before the end of the day. I added them as a temporary employee of the store so they could go in and fix it.

Planche Apparel
United States
10 months using the app
Product Customizer replied January 2, 2023

Hello to our friends at Planche Apparel

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

November 14, 2015

Outstanding response time from support team and very robust and easy to use system that really helps with custom orders!

Wizarding Wares
United Kingdom
10 months using the app
May 20, 2021

Was looking for an app to add a customizable field to my listing. Awesome app and super support team. Highly recommend!!!

Mom of Huskies
Canada
10 months using the app
Product Customizer replied May 21, 2021

Hello to our friends from Mom of Huskies

We appreciate you leaving this awesome review! Thank you for the recommendation :-)

-Melissa & the Product Customizer Support Team

March 11, 2022

Thank you Aman, for your quick response and helping us in installation. One of the best app for customization and easy to use Totally loved it. Will surely recommend others.

Giftsquest
United States
9 months using the app
Product Customizer replied March 11, 2022

Hello to our friends from Giftsquest

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. Aman is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. We appreciate the high recommendation!

Cheers,
Pushpesh & the Product Customizer Support Team

August 31, 2016

We use the Product Customizer app to offer embroidery on our site. It is by far the best solution we've had on any platform. Technical support was excellent. ShopStorm were able to do what no other app developer could - they made sure this app functions perfectly in our ajax cart and integrates seamlessly with our external systems. This is absolutely the best solution for embroidery on Shopify.

Sleepyheadsstore
United States
9 months using the app
September 3, 2022

Excellent customer service, they helped me with some issues and helped to modify our store...........

DeadFast Racing
Australia
9 months using the app
Product Customizer replied September 4, 2022

Hello to our friends at DeadFast Racing

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

February 27, 2023

The Product Customizer App works great. They worked with me to help get the app properly installed and running on my website

Bourbon City Barkery
United States
9 months using the app
Product Customizer replied March 1, 2023

Hello to our friends at Bourbon City Barkery

Thank you for leaving this thoughtful review! We appreciate you taking the time to write this! We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

June 29, 2014

Love the product customizer - makes it easy to add options to products. Support is fantastic also. I had one minor issue with the code snippets on a new theme and Max Rice at Shopstorm, resolved the issue, quickly, efficiently and professionally. you can ask for anything more!

Paul W

New Hope Soap
United States
9 months using the app