Overall rating
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to add custom options to products, including monogramming, engraving, and custom signage. It's praised for its seamless performance, excellent customer support, and compatibility with Shopify 2.0. The app is also appreciated for its reasonable pricing and a free plan for single product customization. The support team is known for proactive outreach after updates or theme changes.

October 5, 2013

Very useful app to add variations to your products without actually adding to your SKU.

Recommended !

Over 4 years using the app
June 29, 2014

v good, the video tutorials really helped. For someone who never altered code before it was pretty painless thanks!

Funky Crayons
Over 3 years using the app
April 11, 2014

Great app, it saves me a lot of time. The customer service is fantastic, all my questions were answered within 1 days and people seems very flexible and helpful. I wish I had chance to add images in each customization field.

il Colletto
Over 3 years using the app
July 7, 2015

We are a Baby & Children's Gift Shop online. This market is massive for personalised products. Without the Product Customizer we would not be able to tap in to this massive market and offer our customers a huge choice of gifts for all occasions that can be personalised making our gifts truly unique to each customer. With this app we can also offer Gift Wrap and message options which is important for a gift store, so our customers can let us know how they want their gift personalised and we can send it directly to the recipient with gift wrap and a personal message, taking all the hassle out and by us being able to offer a great customer service. We've contacted the Help Support at Shop Storm and they dealt with our query in an efficient, fast manner and it was free! Just want I needed, I didn't want to take my time up with trying to get my head around what I needed to do to get the app to do want I wanted it to, they just did it for me! Perfect, doesn't get much better than that!

Absolutely Adorable
United Kingdom
Almost 3 years using the app
Edited May 28, 2020

I used this app to help me add a specific customization where some items would require an up-charge. Even though the app did not work perfectly at first, tech support was quick and helpful! Questions were answered on a Sunday. Tech support kept e-mailing me as well, making sure that everything was working correctly. Great experience!

United States
3 months using the app
Product Customizer replied May 29, 2020

Hello to our friends from CoffinComicsShop.com!

Super cool of you to leave us this positive review! We appreciate you using our app! Is there any way we can serve you better to earn that fifth star? Do let us know - it is truly helpful!! Hope CoffinComicsShop.com is massively successful in ecommerce!

Sean & The Product Options & Customizer Team

Edited February 14, 2017

The Product Customizer app saves me so much time and money!
Lots of rings we sell comes in the customer's choice of 24 different sizes, plus 5 different material options, plus 13 different center stone shapes, PLUS 9 different center stone sizes! These multiple different options used to mean that every ring spent hundreds of SKUs and without upgrading to a higher level of Shopify, I'd be limited to a very small selection of jewelry.

This app allows me to add different product options without the hassle of a 100,000 excel sheet for each product import -- and the saved sets make it a task that takes less than 5 seconds for each product.

I love it!

That said, my only wish for this product would be that it would allow for different product options input by Product Optimizer to update the cost of the product (like having different variants in Shopify does). Update: February 2017 I had asked for this variant pricing option for a year or more and it looks like the team at Product Customizer added this feature. I'll be using it soon.

United States
Over 3 years using the app
March 30, 2014

Great App! Allows for much more flexibility in options with Shopify's built in limit. Just wish there was a way to make some options not required with the selection of a previous option.

Lawless Lacrosse
About 3 years using the app
December 18, 2017

An app that is very easy to install and use. I have been using product customizer for my cycling apparel business. I has allowed us to easily integrate new features into our buying process.

Pearwear Active
United States
About 1 year using the app
October 18, 2018

We’ve used just the basic part of the app, and it has been easy to use for us to add more customized options for our shop.

Ranch Land Specialties, LLC
United States
9 months using the app
June 28, 2016

Brilliant little plugin that is easy to use. The provided support is rapid and accurate, just like a bussy entrepreneur want it to be.

Over 1 year using the app