Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features and user-friendly interface. They find the mass application of options to products efficient and ideal for custom product businesses. The app's support team is noted for their quick responses and proactive problem-solving, often directly resolving issues in merchant accounts. Its consistent performance and ongoing improvements have led to numerous recommendations and long-term usage.

May 22, 2017

Ryan is very helpful, professional, fast and effective. I had some problems and he went ahead solved it for me in just a couple of hours. I'm very happy with Product Customizer, and surely recommend it for everyone who have a shop selling custom products.

Kiki Pet Tees
Vietnam
About 1 year using the app
June 29, 2021

App is so full of features we can't possibly use them all. Customer service is awesome as well, very fast, and accurate. Would highly recommend this app.

89Apparel
United States
About 1 year using the app
Product Customizer replied June 30, 2021

Hello to our friends from 89Apparel

We are super happy we could help! Thank you for leaving this fantastic review here! :-)

-Melissa & the Product Customizer Support Team

September 30, 2022

I never really have any trouble with this app, if I do, customer service is always available right away to fix anything.

Sunlight Rose Boutique
United States
About 1 year using the app
Product Customizer replied October 6, 2022

Hello to our friends at Sunlight Rose Boutique

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

September 23, 2021

Great app, and even better customer service. Kevon has been a real help in making the app fit with my store. Couldn't be more pleased. He even recommended improvements to my store to help with upselling.

The Stately Hound
United Kingdom
About 1 year using the app
Product Customizer replied September 26, 2021

Hello to our friends from The Stately Hound

Jake, we’re pleased that Kevon was able to resolve all your issues with the app. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

April 4, 2022

I used the app to include a form to one of my products. It was really easy to implement. I got stuck trying to style the form the right way and the support team help so quickly and got it looking exactly how I needed it. Highly recommend.

PFC Vintage
Australia
About 1 year using the app
Product Customizer replied April 4, 2022

Hello to our friends at PFC Vintage

Thanks for sharing your review with us and the community. We're delighted to hear that our support team helped you with the styling. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Thanks for the recommendation.

Cheers,
Pushpesh & the Product Customizer Support Team

March 7, 2022

Thank you Aman, Sheniah and Kevon for helping me in customizing my product and helping me in the design. App works great and very easy to use.

Ellistein
Philippines
About 1 year using the app
Product Customizer replied March 8, 2022

Hello to our friends from Ellistein

We are extremely happy to hear this! We appreciate you leaving us this awesome review! We will definitely relay your appreciation to Aman, Sheniel, and Kevon, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

July 1, 2021

This app is very helpful for anyone who wants to offer customized products.
and their support team awesome!

Outback India
India
About 1 year using the app
Product Customizer replied July 5, 2021

Hello to our friends from Outback India

We appreciate you leaving this superb review! We wish you and your store great success! :-)

-Melissa & the Product Customizer Support Team

July 7, 2015

This app has made customizing our website incredibly easy. It has helped make our check out process quite simple. Kim has helped make our theme transfer a very painless process and it looks great! I can't recommend this app enough!

Bestbridesmaidsgifts Com
United States
About 1 year using the app
January 13, 2021

Just replaced my previous app with this one for our new store theme, had a couple of teething problems with installation and they were sorted out within 10 mins by the brilliant Pushpesh - Really great service thanks so much!

The Gin & Rum Warehouse
United Kingdom
About 1 year using the app
Product Customizer replied January 15, 2021

Hello to our friends from The Gin & Rum Warehouse

Thank you for leaving us this awesome review! We are glad we could assist you! We will let Pushpesh know that his assistance was greatly appreciated!

-Melissa & The Product Options & Customizer Team

August 1, 2019

This is your best option for a basic product customization apps. Shopify limitations hinder such features by default, but Product Options and Customizer do their best to accommodate any needs within Shopify constraints. Support is helpful and responds within 24HR

FXR Racing Dev.
Canada
About 1 year using the app
Product Customizer replied August 19, 2019

Hello friends from FXR Racing!

So happy that our app and our support were good for you - we work very hard at that, day in and day out. Thanks for the great rating on the Shopify app store! May your store be highly successful online!!

-Sean the Customer Success Manager, & The Product Options and Customizer Support Team