Reviews (1,967)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing search functionality and customer experience on Shopify stores with AI-powered results and advanced filters like price, color, and size. It's noted for its cost-effectiveness, ease of customization, and fast, reliable performance. The support team is praised for being responsive and helpful in resolving issues quickly, contributing to increased sales and improved shopping experiences.

March 12, 2024

This app is a great benefit to our store. It allows our customers to successfully navigate our site to find the products they are looking for, and we have been able to successfully increase conversions while minimizing effort with easy theme customizations and straightforward backend edits. They provide a number of tutorials for customizations, and their Technical Support team is always willing to help on small customization projects. Overall, great team and great product!

Sullivan Hardware & Garden
United States
Almost 2 years using the app
May 30, 2024

Sajid, the developer, was extremely helpful and quick with the custom changes that were required! Thank you :)

BON MAXIE
Australia
Over 1 year using the app
December 11, 2023

Our team had a specific request for our website that we thought would require a complex custom solution. However, when we contacted Boost Support, they were able to understand our needs quickly and implement a solution within a very short time frame. Their team was highly knowledgeable and provided clear communication throughout the process. We were very pleased and impressed with their results.

Modway
United States
Over 1 year using the app
April 29, 2024

5 stars - always! They are so helpful and easy to communicate with.

COAX Copenhagen
Denmark
Almost 5 years using the app
November 23, 2023

This app works really well and fit perfectly our needs. But what's even better is the support team which is extremely quick to respond and to help / implement fixes if needed. We are really happy with the overall client experience!

Stephen Einhorn
United Kingdom
About 3 years using the app
May 15, 2024

Terrible support AND does not fully uninstall! Boost leaves snippets of code and will seriously mess up your formatting. Lost sales and days of work.

Nic Pouch UK
United Kingdom
About 4 years using the app
Boost Commerce replied May 19, 2024

Hi Nic Pouch UK Team,

Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience caused and understand your frustration.

We'd like to share that upon uninstalling the app, all Boost widgets and the core app embed - Boost Core (New) - will automatically be removed from the theme where they were added. As per the instructions provided via email, you simply need to re-enable your theme's original product grid, collection banner, and search results. It's possible that these elements were hidden while using our widget.

We understand that some themes might be complicated to work with and we are fully committed to supporting you in returning to your theme's original setup. We have sent a follow-up email to provide further assistance. Could you please check it?

Once again, thank you for your cooperation, and we eagerly await your response.

Best regards,
The Boost Team

March 27, 2024

First, Boost has AMAZING customer service. That's key for me with any Shopify app. Second, the app works incredibly well. The filtering options are easy to set up and implement, and the AI search is unmatched. Truly a great app I'd recommend to anyone.

Sok-It
United States
About 3 years using the app
December 9, 2023

We started with Boost App 2.0. It was a level-up for our website with the different layouts to choose from and the beautiful filter search. Then the Boost app's AI features ver. 3.0, took our website to a “whole nother level”.. it was groundbreaking for us in that it’s rich with features for customization and you can edit the visual design right inside your theme from the Boost App.

With a comprehensive Resource Center full of documents and Video tutorials to help you along the way. Love the videos! Also, keep in mind that their customer service is TOP-NOTCH! They will help you down to the smallest detail, to ensure everything Is exactly how you need it.

I am not exaggerating when I say our website would not be the beautiful and up-to-date website it is today without Boost App AI 3.0. Thank you Boost App Team!!

CRYSTAL PALACE
United States
About 1 year using the app
April 1, 2024

Email customer service was fast and efficient. They resolved our issue within a day. Great customer service.

The Tech Den
Australia
About 4 years using the app
January 18, 2024

We have a robust store with thousands of skus. This app has been critical to improving our site search and collection page filter functionality. After installing the app, we did experience some issues with our quickshop feature and collection page loading. Jack from Boost's support team was very helpful in fixing the issue and he was great to work with.

THELIFESTYLEDCO Shop
United States
Almost 3 years using the app