Reviews (1,967)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing search functionality and customer experience on Shopify stores with AI-powered results and advanced filters like price, color, and size. It's noted for its cost-effectiveness, ease of customization, and fast, reliable performance. The support team is praised for being responsive and helpful in resolving issues quickly, contributing to increased sales and improved shopping experiences.

November 28, 2023

I have only begun using the app today but I'm having a great experience so far! I initially got frustrated because after setting up my filtering my collection pages were completely changed for the worse. I reached out to support and was pleasantly surprised to receive prompt (a few hours at the most) solutions. Billie was a huge help and sent me specific instructions that showed care, attentiveness, and professionalism. A while later, my collection page is better than before, and the filters work like a charm! Excited to discover new features and use this app for future projects.

Shop Estilo
United States
4 months using the app
December 13, 2023

the app works great, and while there can occasionally be a bit of wrangling needed to run every function in every situation, the support team really go above and beyond

Pier City Custom
United Kingdom
Almost 3 years using the app
May 13, 2024

Superb app and even ven better support, Oliver has been extremely helpful and accommodating. Thanks!

Meermin Shoes
United Kingdom
3 months using the app
June 12, 2024

Great app - great support. 10/10 recommend

American Hospital Supply
United States
7 months using the app
May 6, 2024

Boost is great. Really appreciate the support we've received in chasing down occasional issues and customizations.

Next Adventure
United States
9 months using the app
January 11, 2024

Useful apps, fast response. Customer support team is amazing. Whenever I need helps, they are there to help me to make my site looks better

Amor Custom Gifts
United States
About 1 year using the app
July 22, 2024

unlimited filter options (tag and Metafiled) is true but cost a fortune.

If you need more than 20 slots, it will need extra charge of $50 for each 5 slots.

Computer Lounge
New Zealand
26 minutes using the app
Boost Commerce replied July 24, 2024

Hi Computer Lounge Team,

Thank you for your feedback. We apologize for any inconvenience you may have experienced while using our app.

The Metafield feature is included in the default pricing plan, and we do support creating filters based on Metafield values. However, the additional Metafield slots you are requesting are a customization beyond the default offering. As mentioned in our documentation (https://support.boostcommerce.net/en/articles/9355700-filtering-products-by-metafield-value), customers can add up to 5 Metafields by default.

Regarding Metafields, this attribute is not automatically shared with us when we sync data from your Shopify store. We need to create our own workflows to keep Metafield data updated and enable their use with our app. This requires us to dedicate resources to store and process the Metafield data accordingly.

We hope this clarifies the situation. Our team has also sent a follow-up email, and we are excited to assist you further with your needs.

Thank you and best regards,
Boost Team

March 24, 2024

I used to love this app. Upon upgrading to 2.0 theme, my filtered collection pages can only be displayed using Boost design template, which despite my best efforts to customize, looks nothing like my theme.

unbuilt
United States
About 3 years using the app
Boost Commerce replied March 25, 2024

Hi Unbuilt team,

We appreciate your feedback and sincerely apologize for the inconvenience that you have experienced. Since we have recently updated our code base which has significantly improved our app's performance and user experience, the app is now embedded within the theme, necessitating changes to how our code is integrated.

We have already sent you an email so we can assist you further with the theme visual matching.

We are looking forward to hearing from you.

Kind regards,

Edited May 13, 2024

Had some issues with the filter layout but quickly help from the support department. Now all looks good again. Using this plugin for all my 7 stores. Thank you very much!

Tavellio
Netherlands
17 days using the app
Boost Commerce replied April 30, 2024

Hi Tavellio Team,

We apologize for your inconvenience and thank you for the feedback.

It's our pleasure to provide close support to your team over the last several days, and we appreciate your patience with our limited support today due to the Holiday schedule that we have informed you about in advance.

We understand the urgency of your situation, and in response to your most recent message sent a few hours ago regarding the navigation of the Visual Design Editor tool, our team has sent you an email with clear instructions. Kindly check your mailbox for further assistance.

In case of any email glitches, please refer to the following instructions: You can easily access the Integration icon in the app dashboard, select the Shopify integration, and find the Visual Design Editor tool right there.

Thank you once again for choosing our app. Please know that we are committed to your success, and we are here to assist you every step of the way. Don't hesitate to reach out if you need any further assistance. We're more than happy to help!

Kind regards,
Boost Team

May 17, 2024

Very helpful and fast!

Kip&Co
Australia
Almost 5 years using the app