Boost AI Search & Filter , 1,837 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its AI-powered search, merchandising, and intuitive filtering capabilities. They appreciate its seamless Shopify integration, easy customization, and control over product display and ranking. The analytics dashboard is praised for providing valuable customer insights. The support team is frequently commended for their quick and efficient problem-solving. The app is noted for enhancing site search and collection page filter functionality, improving the customer shopping experience.
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very smart app and good service!
An excellent app that is very feature rich and it's continuously improving. Their customer service is outstanding, Oliver was incredibly helpful and solved some key issues for us. This app is easily one of the best apps on the Shopify store. It's a great app with a great team behind it!
It took a while before my concerns were fixed, but the support team was really accommodating and knowledgeable. I had a great customer service experience so far.
We do not recommend this app.
It breaks our collection pages. Our developers cannot find a workaround like many 3rd party apps.
Usually, the response time to fix it is quick. However, our collection pages have yet to function correctly in nearly one week, and Jayson needs to provide the proper support.
This is not defamatory; it's just true.
We've used this app for a few years. However, we will find a new one or build something ourselves ASAP.
Very disappointed in the Boost dev team's response time.
Hi ML Furs Team,
Thank you so much for taking the time to provide us with feedback.
We want you to know that we have received and acknowledged your concerns. Your feedback matters greatly to us, and we are committed to addressing any issue to ensure a seamless experience for you and all our users.
Our team has reached out to you with a suitable solution. We await your response and value your collaboration in resolving this promptly to ensure your satisfaction.
All the best,
Boost Team
Great app! A little complicated but getting my head around it slowly. Support is quick and Oliver was super friendly and helpful.
We've been using this app for 4-5 years and the customer support has gone downhill. With our use-case, customers use the search function 70-80% of the time making it a critical part of our business. Version 3 of the app loads much slower than V2. It's so slow that customers often mistakenly use Shopify's native search before the app even loads in. Our conversion rates dropped considerably after switching to V3 that we had to revert back to V2. When we contact customer support the solution they provided is "to wait for the app to load, then use the app's search". How do you expect us to tell this to our customers or change their search behaviour?
Hi Nella Team,
Thank you for providing us with feedback. We sincerely apologize for any inconvenience caused.
We are pleased to inform you that our team has implemented a solution and we have contacted you via email to discuss the details. We appreciate your collaboration and look forward to working together to enhance the overall experience.
All the best,
Boost Team
Support team is awesome!
App works as intended ;) If anything does not work, just contact customer support. Helpful staff, all problems were resolved.
Hi there,
Thank you for choosing our app and putting your trust in us. We are grateful that our team could be of service to your business. Your generous words keep us motivated and help us continue to deliver great support seamlessly.
Rest assured that we will continue working hard to provide you with the best possible experience while you are using our app and services.
We are here anytime you need us.
All the best,
Boost Team
Excellent app and amazing customer service. They have helped us numerous times with customizations, explanations, and the change to the new billing plans. Great group of people to work with!
Hi LOZURI team,
Thank you for taking the time to provide us with your feedback! We're thrilled to hear that you find our app excellent and our customer service amazing. We always strive to provide the best possible experience for our customers, and we're glad to know that our efforts are paying off.
Our team is dedicated to helping our customers with any questions or issues they may have, so we're happy to hear that we've been able to assist you with all your concerns. If you ever have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help!
Thanks again for being our lovely customer!
Best,
Boost Team
Boost has been great, at first it took us a bit to understand how to fully utilize the apps potential but we are more than satisfied by the results, also their support after purchase has been great, prompt responses and willing to go the extra mile to keep their customers happy.
Hi Five Natural team,
Your love for our app and the service is indeed the best prize that we are all striving for. Thank you so much!
We did enjoy the precious time collaborating with you as well and hope to make it even more awesome in the years to come. Your satisfaction has always been our huge encouragement to improve every day. We are around here anytime you need assistance.
All the best to you,
Boost Team