AI Search, Filter & Recommend , 1,635 reviews
We installed the app to make the store more intuitive for browsing shoppers. Unfortunately it broke the search function, even after it had been removed. There are remnants of the code after disconnecting it.
Thanks for your feedback! I'm sorry to hear that you encountered an issue while using our app.
Since we haven't had a chance to be informed about this issue from you yet, I'd like to say thank you for raising it now. Our team is in touch with you to check this issue shortly via the email channel.
Meanwhile, should you have any else questions, comments, or concerns, please don't hesitate to contact us via email email@example.com, we are willing to assist.
All the best,
Jenn from BoostCommerce
I recently installed this app but had a few issues with it integrating with other apps and also our theme. The Boostcommerce team provided excellent support and fixed all issues quickly. I love how the app looks on our site and I'm sure it will provide a better customer experience.
This app has been a huge help in organizing my collection pages they way we need them. We have SOLD items sorted to the bottom of the page, a default alphabetical sort, and filter options by product type, vendor and price.
Most importantly, Henry and his team offer excellent customer service. They are prompt and have resolved all of my issues as we've incorporated their app. Thank you BoostCommerce!
Hi ReFind Kitchens team,
Thank you for taking the time to leave us such a beautiful review. We really do appreciate it. We will strive to deliver great experiences consistently. As always, if there is anything we can ever help you out with, please do let us know.
Wishing you every success.
We had tried another filter app before this one and had endless issues. We switched to this one and it was so easy. Integrated so seamlessly and works so well. It was somewhat confusing to edit the filter systems at first but there are so many helpful articles that it just takes some time to learn the app. The best part is the support. If I could rate support over 5 stars I could!! They were so HELPFUL and so RESPONSIVE. Could not recommend this app more highly.
Thank you for sharing your thought. We're overjoyed to learn that you are seeing the benefit of using our app and how it is acting as a springboard for learning. As ever though, please keep us updated if there is anything else we can help you out with.
Wishing you continued success.
Great support from these guys! Very happy with this app and their quick support. I highly recommend them, keep up the good work.
truly awesome - speedy support. do not hesitate to purchase. Complety recomend
Very good app. Easy to use and the support is good...................................................
Awesome app, helped me sort out a mess of products. Great support aswell, replied within an hour and any question I had was answered and solved.
We love this app for our filters and search. We were able to get the filters we wanted with no sacrifice for design. However, we hate that it does not recognize changes to products or collections and forces you to sync every time you move something around in a collection for it to be recognized in the Online Store. If you use manual sort in your collections, this aspect is kind of a nightmare. Support was able to reduce the amount of time before it auto-syncs, but it's still a hassle. We've used another search app in the past and it had no impact on collections. If new products were added, we manually synced and that was fine.
Overall, great for filters and search, which is what it's for but HATE the issue it's caused for merchandising.
Thank you for your feedback!
We are delighted that you are seeing the benefit of using our app in optimizing product findability.
Actually, the sync between our system and Shopify is automatic via webhook mechanism. The process of a single webhook is almost instantly. However, it's not always the case due to some technical limitations, including there are some kinds of update that we don't receive any webhook from Shopify (https://community.shopify.com/c/Shopify-APIs-SDKs/Webhook-not-received-when-products-reordered-manually-in-a/m-p/546587#M36085).
With the intention of making these limitations less affect your site, we have activated the Quick Sync mechanism for your store. By doing this, our app will automatically trigger a quick sync every 3 minutes to update any modification you have made even though there is no webhook received.
Thanks again for taking the time to share with us! We always appreciate feedback and suggestions.
Wishing you every success!
This app worked like a charm. Support was excellent too. Highly recommended and will help your conversions. Go get em...