Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
July 1, 2019

Cannot fault the apps performance or the support given. We utilise this app across a couple of our Shopify sites, and would highly recommend. Easy to setup and any further customisations required are delivered in a timely manner by Boost Support.

World of Hemp UK
United Kingdom
Time spent using app: About 3 years
Edited December 2, 2019

UPDATE: Just wanted to add that even with our most recent theme update, they were able to continue helping me out. Amazing support.

This app has been really great for our store. Customer support has always been super helpful for any changes we required (or minor errors that we came across on installation).

Shays Shoes
Australia
Time spent using app: About 1 year
June 26, 2019

Great Support. I had a problem with translations and they solved it in minutes.

It's a pleasure working with this staff. I recommend 100%

El Rastro de la Piel
Spain
Time spent using app: 6 days
June 26, 2019

First of all this app is amazing; I would recommend it for any Shopify store! There are a few quirks that you need to get accustomed to and you may need a bit of rejiggering depending on your theme, but João from customer service made everything perfect for us within 24 hours! Now that's amazing service!

ED Ellen DeGeneres
United States
Time spent using app: 2 days
June 25, 2019

This app is fantastic and I have been able to get it to exactly what I need it to do. I have had to ask a few questions but the response and support I have gotten has been excellent!

Danetti
United Kingdom
Time spent using app: 12 months
June 24, 2019

Great service! Has gone above and beyond to help us out. Responds within same day of needing something fixed.

Active Endeavors
United States
Time spent using app: 6 months
June 24, 2019

Amazing app. It just works! So easy to setup with all the config you need. As a developer, it is simple to apply your own styling to match your theme. Support is responsive and very helpful with any issues.

Craft Sports Canada
Canada
Time spent using app: About 2 months
Edited June 24, 2019

I got this app because I believe it is the best app for filtering products and creating custom filter trees. I had a small issue setting up the app to work in my store, and BoostCommerce's customer support replied to me quickly and had my issue resolved within the day. I am very impressed with their support and their app.

Washburn's Home Furnishings
United States
Time spent using app: About 1 month
June 21, 2019

I have used this app for a long time, but I have never felt uncomfortable. When a problem occurs and I send an e-mail to a developer, I always get an answer within one or two days, and Developer solve the problem quickly and accurately. I'm always happy with the app. Thank you.

Objectrare
United States
Time spent using app: Over 1 year
June 20, 2019

Worst app, I have used on the store. This app does not support multi currency. The search and filter results dont change currency. Contacted support and gave them access to my store for them to edit. Nothing happened, emailed on numerous occassions, with no reply. Would not recommend.

Goodwin Smith
United Kingdom
Time spent using app: 3 months
Boost Commerce replied June 20, 2019

Hello,

Thank you for taking the time to leave us a review. I'm sorry to hear that you didn't have a good experience with our app.

We'd communicated before and fixed the problem, so I'm assuming there must be a glitch in communication. We have been working hard and assure that our app can now support the Shopify Multi Currencies very well.

We've also been reaching out to you many times via email since then yet we haven't received any further feedback from you. Could you please kindly check your inbox so we could assist you further regarding this feature? Please also check your spam folder just in case all emails went there.

At BoostCommerce we'd want nothing more than to have our app work flawlessly for merchants and give you the best support service we can. We would love to make things right if you give us another chance.

All the best!