Cali Custom Build
Needed to add customization options to our custom made products, this app did the job! Also, we had a technical issue and support was excellent! They solved the issue fast!
Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app. We definitely pride ourselves on offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
All Wheels Mobility
I HIGHLY recommend this app. The customer service I received was impeccable. Quick responses, same day turn around on most fixes, 100% professional! I will always use Hulk Apps for my development needs.
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to [app name], and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly.
We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
Please let us know if we can assist with anything else!
The Pink Makeup Box
DO NOT DOWNLOAD THIS APP!
I give this app ZERO STARS & 2 Thumbs down!
Literally made me lose thousands of dollars. it deactivated my "Checkout" button so people couldn't check out! I'm beyond livid. I emailed them back and forth for 6 days trying to get them to fix it. They did NOT fix it. I have received tons of emails from my customers letting me know they can't check out. I tried doing a test checkout with my phone and the checkout button literally does nothing. DO NOT add this app.
I am expecting a FULL REFUND as I actually had to pay $200+ for them to install the app. Waste of money and time. This app needs to be shut down. For anyone else who has this app.. please check to make sure this isn't happening to you without your knowledge.
Great app for what I need... Had a slight issue in the beginning and raised a ticket for assistance.. Absolutely blown away with the amazing customer service I received in getting the issue sorted.. Thank you
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Very good app, but absolutely blown away by the support staff. Very helpful and responsive. I pay for the premium just because the support if worth the money for me.
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Please let us know if we can assist with anything else!
Have a beautiful day!
The Printable Shop
Really great app and their customer service is very helpful. The app allows me to offer the customisation on my products that I really needed. Highly recommend!
Hey there, thanks so much for the review; we're so happy to hear you're loving our Product Options app! We love the unlimited personalizations feature and are glad you've been utilizing it for your store. :-)
Please let us know if we can help with anything else! We are always standing by to help. :)
Thanks, great app and has everything you need, including custom fields etc. Support is also quite responsive.
Hey there, thanks so much for the review; We're happy when you're happy!
If you wish to, you can also visit our website to see the range of services we have to offer our merchants! Please let us know if we can help with anything else!
I downloaded this app to help with a store that sells jewelry. The setup was pretty easy & there are multiple options to choose from. I did reach out to support with a few additional questions and EACH time they have helped address my inquiries thoroughly & quickly. The customer support is great & the app serves its purpose. I would definitely recommend this app.
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad Harpreet was able to help you out with getting the Product Options installed and stylized properly so that it wasn't interfering with your theme codes. :-)
We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps!
Best of luck with your business! We look forward to seeing your continued success.
Oopsy Daisy Flowers
It feels good to be able to create unlimited product variants with a variety of option types (e.g. user input text, date etc.).
The only drawback I have experienced so far is when fulfilling orders, I have to fulfill the product itself and the customization cost SEPARATELY, resulting in sending 2 notification emails to customers.
Not sure how to get around this.
Hi there! Thanks so much for taking the time to leave us a review. We agree that it becomes troublesome to send out multiple emails to customers.
No worries though! I've flagged this as a feature request to our Product Team. We hope to find a resolution soon enough!
Please let us know if we can help with anything else!
Eva Gifted Hands
Absolutely amazing and quick customer support. Thank you so very much for helping me out with the app I couldn`t understand at first!