Hulk Product Options , 1,651 reviews

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of customization features, ideal for complex product options. Many report increased sales and average cart value. The support team is noted for their efficiency and responsiveness, particularly with coding issues. The live chat feature is praised for quick responses. The app is compatible with dynamic checkout buttons and is seen as good value for the cost. It's recommended for handling complex product options and its exceptional customer service.

June 22, 2023

The chat support answers promptly and to the point. I hope that the app will work properly and without problems as I'm planning to open my shop soon.

Largentolab
Greece
Over 2 years using the app
HulkApps.com replied July 10, 2023

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

July 26, 2023

Excellent customer service who assisted in setting things up for me. Works great with lots of varying product options and changing prices.

HudsonPaperie
United States
3 days using the app
HulkApps.com replied December 4, 2023

Hi there,

We're thrilled to hear your positive feedback about our customer service and how well the Hulk Product Options app is working for you! Knowing that it's helping you manage various product options and adjust prices is exactly what we aim for.

We greatly appreciate you taking the time to share your experiences and we want to assure you that we're continuously working on improving our services and features to serve you better.

Please don't hesitate to reach out if you ever need further assistance or have any suggestions. Your feedback plays a significant role in our growth and development.

Best,
The HulkApps Team

October 2, 2023

TERRIBLE!! CANCELLED THE TRIAL AND THEY WILL CHARGE YOU ANYWAY. THEY ENDED UP CHARGING ME 49.99. THE APP IS ONLY 10. DON'T USE THIS APP ITS HORRIBLE

MemoryPop
United States
8 days using the app
HulkApps.com replied December 4, 2023

We're genuinely sorry to hear about your negative experience with our Hulk Product Options app. It's crucial to us that our customers are satisfied and we understand how frustrating such issues can be.

The billing concern you've raised is certainly alarming, and we want to make sure this is addressed promptly. We assure you our billing system aligns with Shopify's policies. However, there may have been an unanticipated issue, for which we offer our sincere apologies.

We would appreciate the opportunity to look into this issue more closely. If you haven't yet, we encourage you to reach out to our support team via the Shopify App Store's "Get Support" feature. If you've already taken this step, we assure you our team will be in touch soon.

Your feedback helps us to continuously improve our services and our customers' experiences with our apps. Thank you for taking the time to bring this to our attention.

Best Regards,
The HulkApps Team

June 27, 2023

The product builder app has made it so easy for our customers to create their custom orders. It has transformed the made to order process for us and our customers.

The support is also fantastic. Thanks for a great app!

Nelson Pharmacies Limited
United Kingdom
3 months using the app
HulkApps.com replied July 10, 2023

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

November 28, 2023

So far so good. Customer service is excellent!

CreativeLaughs
United States
About 1 hour using the app
HulkApps.com replied December 4, 2023

We're thrilled to hear that you are happy with our product and customer service so far! Our team at HulkApps strives to provide the best experience for our users. Thank you for acknowledging their efforts, it means a lot. We hope to continue exceeding your expectations.

And remember, if you need any assistance or have suggestions for us, don't hesitate to reach out as we'll be more than happy to help. Feedback like yours helps us continue to improve.

Best Regards,
The HulkApps Team

May 28, 2023

I find the app great and gives me so much flexibility with personalising my products. I had a small problem, which seemed huge at the time, and was of my own making but I went onto the chat and the problem was solved within minutes. Great product and great customer service.
Thank you Tarik

Personalise It
Ireland
Over 2 years using the app
HulkApps.com replied June 5, 2023

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

June 26, 2023

Great App for custimisation products and wonderful help support. I can highly reccommend using this App.

Mermaid Kat Shop
Australia
Almost 3 years using the app
HulkApps.com replied July 10, 2023

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

Edited August 31, 2023

I have been having issues for a while and they still didn't fix it. This has caused me tens of thousands in losses so far!

MailboxUSA.com
United States
Over 3 years using the app
HulkApps.com replied July 10, 2023

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

June 26, 2023

The support team has been assisting me in tailoring the CSS and integrating the app seamlessly with my store, and the results are fantastic. I'm genuinely astounded by its performance, especially after experimenting with three different apps that didn't meet my requirements. I couldn't be more satisfied now.

Cool Mini-Splits
United States
2 months using the app
HulkApps.com replied July 10, 2023

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

June 22, 2023

Very well designed app and many options to choose from as well as the great support provided by the Hulk team

Reveuse Leather
Australia
5 months using the app
HulkApps.com replied July 10, 2023

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.