Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

Edited August 5, 2022

This app has been a HUGE benefit to us! One of our differentiators is our massive customization offerings, and with Shopify's limitations on variants, we couldn't do what we do without BOLD. Yes the install takes a bit of work because you do need to get their team to help install sometimes, but it's worth it and you get to connect to someone to ensure it's done correctly. The only thing I wish is that Bold didn't make you pay so much for each app. Buying one of their products should give you a big discount on their others but it doesn't. Alina helped me make sure that the installation process was smooth and made me feel confident that If any problems arose the Bold team would be there to help.

MindFlowers
United States
Over 2 years using the app
November 23, 2018

This app is really useful for setting up conditional variants and individually managing inventory on each of them. I ran into a few hiccups getting the setup to work, but Guri from their livechat support helped me out and answered way more questions than they had to.

This is probably one of four apps from bold I use on my site and they make awesome stuff.

Ouroboros Nutrition
United States
Over 2 years using the app
July 19, 2013

An indispensable addition if you have products with multiple options. Easy to use with great support from the Shappify team.

Gitman Bros.
United States
Over 2 years using the app
January 29, 2018

Not only is this app amazing, but the team at Bold is so helpful and makes integrating their apps into your shop a breeze. I always recommend their suite of apps to clients! (Also big shout outs to Cole for being a rockstar!)

Fitglow Cosmetics Ca
United States
Over 2 years using the app
September 17, 2015

This app did take a couple of days to perfect (appearance wise) on my website. It wasn't something I could fix myself so I did have to wait on support to get me through some minor appearance issues. But the support team was quick to get back with me and they fixed my problems right away.

I do recommend this app, but just be prepared to possibly need some support with certain themes. Until now, I can finally offer my customers an "add a chain" option directly on each product page instead of having to create numerous variants by including different length chains in the prices in the main drop down menu. Much easier for my customers! And a great opportunity to upset to your customers!

Cristyscollection
United States
Over 2 years using the app
Edited July 27, 2021

I had trouble syncing my website to some options I added to the products page, and being a not-so-tech-savvy person, I had my issues. I reached out to Bold Product live chat, and I got connected within minutes with a nice gentleman name Ryan. He pointed out where I should fix my errors, confirmed that the conditions I created were all correct; and all I needed to do was to wait for the sync to complete and the products will be ready on my website. He was very patient with me the whole time, which I really appreciate. The website is running smoothly again! Thank you, Ryan!

Chester Mox
United States
Over 2 years using the app
Shop Circle replied July 28, 2021

Thank you for the review. We are so happy that Ryan was there to help you! Thank you for choosing Bold.

June 27, 2016

This app helped solve an issue for a site I was building and did everything the client was asking for. Easy setup, use and if you have any issues, they have amazing support personnel like Tamer that can help.

American Fire Fighter
United States
Over 2 years using the app
Edited December 28, 2017

Top notch customer service from Shubhneet! Whoot whoot! I wish every company was as friendly and competent with their service as this one. I had three separate issues, one was resolved with chat, the other two a few hours to fix. Shubhneet knew exactly what was causing the issues and handled it like a boss.

Just Scott
United States
Over 2 years using the app
March 25, 2014

This app has been a lifesaver! We were able to do some really custom product modifications for a client. I even had the Bold Apps developers customize it further for me, and it's awesome. Worth it!!

Dress Mavens
Canada
Over 2 years using the app
October 30, 2019

Excellent app works flawlessly and very easy to customize in the app. The team at Bold is very responsive and helped install the plug-in within 24 hours for us.

Venom Motorsports USA
United States
Over 2 years using the app
Shop Circle replied October 31, 2019

Hello there; thanks so much for the review! We're happy to hear that our app is working flawlessly for you, and that our team has been able to provide you with the top-notch service we strive for. Please let us know if we can assist with anything else!