Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

August 1, 2024

CPAP Direct
Australia
Over 6 years using the app
January 12, 2024

I'd rate this app 4 stars, but gave it 5 due to how helpful the CS team always are! We use this app for a LOT of products, and will run into a glitch here and there as expected - but the team at Shop Circle (shout out to JEFF!!) are always there via their live chat to help us out super fast with any issues we may encounter. Definitely would recommend this app for anyone out there thinking about it.

GalaxyCon
United States
Over 3 years using the app
May 30, 2024

Great app. Super customer service.

Fine Decor Direct
United States
Over 5 years using the app
March 27, 2024

Always extremely quick and helpful, we have multiple websites that use this app and support is always efficient to resolve our issues. The last two days Adis has been a huge help to us, we truly appreciate it!

Groovy Girl Gifts
United States
Over 2 years using the app
June 30, 2024

Hard to use for a newbie, but an AMAZING team that always helps me out, even for non app related issues!

Custom MRES
United States
3 days using the app
March 29, 2024

I have been using the Bold App for a couple of years and I love it because of the ease of use . If i have an issue they are there to help. Thanks again for the help today , it's greatly appreciated

Cardinal Planners
United States
About 6 years using the app
January 25, 2024

We have used this for years! It is so nice being able to control the options on individual products. Customer service is always quick to respond and eager to help resolve any questions. Thank you Jeff for the extra help with the video recording!

Anueva Jewelry
United States
About 5 years using the app
December 20, 2023

Yes the app has its limitations and what I can do in the front end, but whatever further customization help I needed, Jeff, Armin and support team resolved it for me.
No app is perfect and I have my own complaints, but knowing I can get help and support when I reach out to Jeff or Armin gives me confidence to use the app.

Zipper and Thread
United States
About 6 years using the app
January 26, 2024

This app is definitely key to my products. Although I have had some problems over the years, customer service has always helped me figure out solutions.

Row West Activewear
Canada
Over 6 years using the app
December 7, 2023

We have used this app for several years and it has solved our issues for products with large numbers of variants. We recently had a problem with updating prices on an Option Set created several years ago. Nicholas and Sanjey were super helpful, quick to respond and solved our issues. Highly reccommend!

TCR
United States
About 6 years using the app