Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic data syncing between Shopify and QuickBooks Online, reducing manual data entry and saving time. It's user-friendly and ideal for small businesses. The app's performance is reliable and the customer service is exceptional, with the support team often going above and beyond. The chat feature is also valued for providing quick help. Additionally, the app is free, making it even more attractive for small businesses.

June 8, 2022

I needed help fixing an error during a data sync. Sherwin was a great help when I needed support and resolved the issue quickly and painlessly

Annex Distribution
Canada
Almost 2 years using the app
June 24, 2022

Helped me to integrate my shopify store to my quick books, was very helpful! Ben my support help was great.

Taurus Sport
United Kingdom
Almost 2 years using the app
July 13, 2021

I spoke with Vincent in regards to 3 transaction that would not push through to QBO, Vincent did a refresh and they went through..Fantastic service from Vincent

Dirty Marlin
Australia
Almost 2 years using the app
October 11, 2022

I worked with Sherwin in customer support via the chat and he was fantastic. He was willing to review all the complicated errors I was having with QBO Connector and he explained in great detail what was happening. He was willing to go above and beyond the call to ensure all my errors were corrected. It was an amazing experience.

Legion M Shop
United States
Almost 2 years using the app
March 9, 2022

Vincent helped me figure out my problem within a matter of seconds. I really appreciate all the help!

parkjunky.com
United States
Almost 2 years using the app
Edited May 11, 2023

this was a life saving app. and the customer service impeccable and thank you Clarisse for your help thank you david you are the best.

biofrancelab.com
United States
Almost 2 years using the app
September 1, 2021

I had a problem to linked my sells, they didn't appear in QB and they help me, everything is now working! Very good service!!

Créations Emm
Canada
Almost 2 years using the app
December 28, 2022

Paul was very patient when he was trying to help with the syncing issue. Very helpful, responsive and patient.

KombuchaTown
United States
Almost 2 years using the app
March 14, 2022

I can't sing the praises enough of the support person I was aligned with to help us with our OneSaas integration. His name was Vincent and all I can say is he was amazing. He went above and beyond... and then beyond again... the call of service to assist with our very specific issues in the setup process. Courteous, thorough, knowledgeable, and super helpful at every point, he took the time with every question we proposed to get us the right answers in order to have a smooth integration. Honestly, he his work ethic is rare these days and he so needs to be applauded for it. QBO/OneSaas is so very lucky to have them on their team! I would rate the app at 3 for its confusing setup process and lack of clear cut guidance, but am giving it a 5 only because of Vincent's great support!

VIA VTG VOX POP
United States
Almost 2 years using the app
April 21, 2022

I had some troubles syncing my informations, but the rep Dean was SOOO helpful. He's my new bestfriend! Very good app!

Bébé Jules
Canada
Almost 2 years using the app