Reviews (2,879)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.
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Were trying to streamline our workload between Shopify & QBO Im not totally sure of the outcome so I needed help through the online chat. Karol helped me with some pretty difficult challenges (taxes across Canada), inventory and she was great. Very much appreciated on our end. Great service.
I recently had the pleasure of working with Troy from technical support, and I can't say enough good things about him. Troy is incredibly smart and has a remarkable ability to quickly identify and address problems. He is strictly focused on finding solutions, ensuring that issues are resolved efficiently and effectively.
What truly sets Troy apart is his great sense of humor. Even in the midst of technical challenges, he manages to keep the atmosphere light and positive, making the experience much more enjoyable.
I genuinely wish I could have an employee like Troy on my team. His combination of expertise, dedication, and humor makes him an invaluable asset. Highly recommend!
Sherwin is a genius. He was amazing. He helped me understand my needs better! He was so patient with me. He helped me a lot. Thank you! Today I have received some help from Lori and it was very Helpful
Excellent support
Thanks a lot
The customer service is outstanding, especially from Ronnie. My questions were answered immediately and all synching issues fixed within seconds. It's the best customer service I've experienced via website.
Still working on integration, but I think the QBO app will really help us streamline. Got some great guidance from Karol through the chat and was able to get some answers to questions fairly particular to our business--super polite, quick reply, and thorough. Looking forward to seeing what the app can really do.
The app is very well made and simple to set up however I still needed a little more help. Ronnie was able to fix the issue for me and explain to me the root cause. It was a setup mistake on my end! Please reach out to the Quickbooks team they are very helpful!
App is working fine. Only just installed but really easy even if you have no accounting experience. I can see why there are so many 5 * reviews here. Troy is wonderful. Knows what he is doing and does it professionally and fast. He is very patient and helped me a lot :)
I was having an issue with a sync & the customer service agent, Rom, was extremely helpful getting solved quickly. I am very happy with Rom's support --they were incredibly helpful.
Lori was a huge help to me! Once of the best customer service experiences so far! I am very pleased and would definitely use her help again.
Used OneSaas to sync the Sales. Worked with Troy from OneSaas and he was very helpful. Very thorough customer service and was extremely patient. I would recommend. Looking forward to when OneSaas can integrate Bundles into the auto sync as well