Reviews (2,879)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.
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Ronnie helped me with all the technical and operational issues I had with thorough explanation. Useful app and great customer support!
The App is great. I admit that I was drinking from a firehose when I got QuickBooks and the OneSAAS Connector, so, I initially didn't configure it optimally. Dean from support was incredibly patient and amazing to work with to get my connector set up correctly.
This APP customer service is really great!!! Very prompt reply and solve all the issues with mins. I totally understand that errors and issues happen all the time cuz they were trying to sync data from different platforms. The way they are dealing with the issues, which I greatly appreciated! Special thanks to Rominick!
Quick and efficient customer service, thanks a lot to Sherwin, perfect ! The problem was fix very quickly thanks!
David offered mind blowing customer service, fast efficient and very knowledgeable, wish other companies would offer this level of service. Best support from any SaaS company hands down.
Great app and amazing support! We have 3 e-commerce stores that sync through OneSaas to QBO which makes the running of our business so much more streamlined and easier. Troy was really helpful in setting up our stores and I would highly recommend! Cheers, Tommy Raw Blend
Thanks Tommy for a great review!
We're glad to hear that your QuickBooks Online syncs seamlessly with multiple ecommerce stores! Troy is happy to have helped get you up and running! Our customer champions are hear to help with anything! We're available to chat to our customers live or send a quick email to support@onesaas.com anytime!
If you guys are looking for a company that will help you along the process with customer service that is top notch, you've found them here! Sherwin, one of there support agents, helped me tremendously for over an hour fix a number of problems I was struggling with for weeks.
I would recommend these guys to anyone.
This app has really eliminated a lot of manual entry for us. There have been a few hiccups with mapping to our products, that was a combination of our QBO data and the app. But we have been extremely pleased by the customer service/tech responses. Dean recently was able to quickly resolve an issue that should keep us on track moving forward.
App is easy to navigate. If you have issues with the import of sales data, make sure to use the Chat feature, as their reps can easily work on it and clear the issues. Karol was super helpful and quick with my request. Glad Intuit purchased OneSaas in 2021, customer services has gotten better!
Sherwin a été d'une aide exceptionnelle pour la connexion de Shopify et de Quickbooks. Elle comprenait bien mes questions et ses réponses étaient claires.