Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic data syncing between Shopify and QuickBooks Online, reducing manual data entry and saving time. It's user-friendly and ideal for small businesses. The app's performance is reliable and the customer service is exceptional, with the support team often going above and beyond. The chat feature is also valued for providing quick help. Additionally, the app is free, making it even more attractive for small businesses.

Edited June 14, 2019

Whenever I need assistance with anything, the customer service at OneSaas is very responsive and quick to fix it. In fact, Hazel just helped with an issue today that saved me tons of time. Very happy about that!

Artware Editions
United States
Almost 2 years using the app
Intuit replied July 2, 2019

Thanks Artware Editions for your great review. Hazel and the rest of our customer champions are thrilled to have helped you get QuickBooks Online working with your store quickly.

Reach out to marketing@onesaas.com if you'd like to have your business featured on our website and social media platforms.

Edited March 27, 2024

Great customer service. Ronnie is a good helper. He helped me resolve my issue fast and kept the conversation positive.

LORI all so helped me so well, she was very professional and very patient

RJP Unlimited
Canada
Almost 2 years using the app
Edited December 9, 2021

Dean in customer support was so quick and responsive today! The problem I'd spent hours trying to fix myself was resolved in a matter of minutes. Appreciate good and knowledgeable customer service!

Cherry On Top
United States
Almost 2 years using the app
Edited November 9, 2022

I contacted support because I received error while attempting to sync. Lori was very resourceful and solved my issue within minutes. It was a pleasure communicating with her. Thank you Lori!

AuthenticDeals.com
United States
Almost 2 years using the app
Edited December 6, 2022

David was very helpfully with the issue I had. He explained everything well and accurately Thank you!!!

botanical_infusions
Australia
Almost 2 years using the app
Edited June 1, 2023

Sherwin is the bomb and was of great help with all of our questions. Definately will be using this app going forward it is great!

additional review
David, helped us again today, June 1, 2023 -> great and fast support! highly recommended team

lizton sign shop wholesale
United States
Almost 2 years using the app
June 14, 2019

A1 for Customer service. Got an answer after 2 minutes only. Connect well between shopify and Quickbooks. When there's trouble, it's easy to notice and do the necessary adjustments.

Rituels - Rasage Traditionnel et Soins de la Barbe
Canada
Almost 2 years using the app
Intuit replied July 2, 2019

Thanks Rituels for the great review! Our customer champions are glad to help your store quickly syncing with QuickBooks Online. We're happy to help out at anytime!

Reach out to marketing@onesaas.com if you'd like to have your business featured on our website and social media platforms.

May 17, 2022

does a good job keeping my data organized with Quickbooks Online. Sherwin in customers service did a great job making sure I understood and helping me out.

Wild Waters Soapery
United States
Over 1 year using the app
September 21, 2022

Great Support by Dean. Very responsive and helpful. Provided a few issues i had with our sync and the issues were found and addressed.

NeuronMocap
United States
Over 1 year using the app
October 18, 2021

I installed this app last week to help sync my sales from Shopify to Quickbooks. I was missing 2-3 transactions so I contacted client service for help. Rominik was amazing and not in a harry to hang up and go to the next costumer. He stayed online until we fixed the problem. He's explanations were perfect and clear. I was able to fix everything with his help. I highly recommand this app to sync Shopify with QBO. Thanks again Rominik for making this chat so enjoyable!

Bubulle et Jujube
Canada
Over 1 year using the app