Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

October 12, 2022

ROM was the person in charge to make our experience with QBO excellent. Until we get in touch with customer service many doubts arises using the import tool. Rom handle everything very professionally and quickly solves our sync problems. Excellent support!

Lac2b
United States
Almost 3 years using the app
February 21, 2023

We have been using this app for 2 years and it has a learning curve that needs to be applied but with folks like David and Rapheal you can sit back and watch the problems resolve themselves. David helped me before my regular work hours so I am not sure their work hours but they are always there to help. The support is only chat but honestly it leaves my other resources free to do other tasks at the same time! This saves time and money! I always feel comfortable when David jumps on the chat. I know the problem is solved after a few quick answers and on with the next tasks! Keep up the good work David and Rapheal! I am sure there are others on the ready to help but this is my experience.

Jetter Depot
United States
Almost 3 years using the app
Edited May 31, 2023

Sync issues resolved in minutes. Lori is the best! Her knowledge of the program is excellent and offered some great suggestions for the future.

Also, worked with David today. Great help. This app really works well.

Yevshan
Canada
Almost 3 years using the app
March 7, 2022

I needed additional help and guidance with the vendor, even needing them to adjust their actual code for my problems, and Clarisse did it! She saved me hours of work!!!!! Awesome customer service and app!

CRü Design
United States
Almost 3 years using the app
December 19, 2023

Sherwin was very helpful and very quick to assist me with my questions!

Curaloe USA
United States
Almost 3 years using the app
Edited October 6, 2022

Excellent support from Rom! He walked me through the process of setting up the integration and it seems to be working great! He also helped fix some errors we were having and everything working great now

Stix & Stones
Canada
Almost 3 years using the app
September 22, 2021

I used this app to sync with Shopify. Rominick was friendly, very knowledgeable and fixed the problem very quickly!!

Designa Sausage
United Kingdom
Almost 3 years using the app
March 30, 2021

I asked questions about quick books and Ronnie was very helpful, I was a little confused and Ronnie cleared everything up for me! Thanks again Ronnie!!

ChicQute
United States
Almost 3 years using the app
May 21, 2021

Paul was amazing!!, What a help in connecting my QBO and Shopify account. My report had 7 different issues that needed to be corrected and Paul helped with them all and quickly. Also had tones of patients with me and encouraging words that I really appreciated.

Klean Earth Natural Skin Care
Canada
Almost 3 years using the app
Edited November 2, 2022

Clarisse was great, solved my issue with ease and no fuss. I recommend Shopify and Quickbooks Online. Thanks again

Terry Kneeshaw Art
United Kingdom
Almost 3 years using the app