Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic data syncing between Shopify and QuickBooks Online, reducing manual data entry and saving time. It's user-friendly and ideal for small businesses. The app's performance is reliable and the customer service is exceptional, with the support team often going above and beyond. The chat feature is also valued for providing quick help. Additionally, the app is free, making it even more attractive for small businesses.

April 3, 2024

Shopify integration to QBO was a hot mess, but NICK was reallyyy helpful. 10/10 would recommend.

Serious Homie
Canada
5 months using the app
February 26, 2024

Great service, Troy answered all my questions and was super helpful.

Tannus
United States
Almost 2 years using the app
February 5, 2024

App supports lots of different configuration settings, from very basic, to more advanced accounting. The setup was straight-forward, however I did hit some upfront configuration/sync errors. QB Connector support proactively reached out to me to help resolve the issues and get the sync working. In only a matter of minutes, Sherwin was able to correct my errors and provide guidance around the connector's features as well as best practices. I strongly recommend hitting the little chat icon when setting up the connector for the first time if you are confused about any of the options.

MARQS
Canada
7 days using the app
April 18, 2024

Great app and easy to use (after mapping correctly) amazing customer service from SHERWIN. checking on us after an error showing in our mapping

Caribe Coffee Co.®
United Kingdom
13 days using the app
Edited April 12, 2024

I just had a second support session with David, and I can't thank him enough. He has gone above and beyond to be able to give me a hand with my issues and concern

Paul's assistance with QuickBooks and Shopify was invaluable as we launched our new company. His expertise helped alleviate the stress of managing finances and e-commerce operations, ensuring everything ran smoothly. Paul's guidance and support were instrumental in ensuring our systems worked seamlessly, allowing us to focus on growing our business. We highly recommend Paul for his exceptional skills and dedication to helping new businesses succeed.

RX Smart Gear Canada
Canada
10 days using the app
January 19, 2024

Sherwin and the other members of the support team are professional and great to work with. The chat feature is fast and issues or questions are answered very quickly.

Nature's Pet Supply
United States
About 2 years using the app
March 13, 2024

This app seems to be working well, though it would be helpful if it could send updates to QBO more frequently than once per hour. Every 5 or 10 minutes would be nice as it would help keep information more timely.

Sherwin has been super helpful with any questions we've had, so having strong support like this does make any app much better to use. Keep up the good work Sherwin!

Eclipse Awards - maker of fine custom trophies
Canada
20 days using the app
February 1, 2024

app is kinda complicated to sync data to QBO
but a support team member, who is Karol, is very friendly and nicely supports me. I got couple of issue while syncing data however she helped me and explained each feature gently.

Thank you Karol!

marketvan.ca
Canada
About 1 month using the app
February 27, 2024

Sherwin was very helpful in clearing up the issues I was having syncing the app to QBO.

Cares & Whoas
United States
Almost 3 years using the app
February 7, 2024

App simplifies my Shopify accounting. Support is great and fast - in particular David gets a shout-out he is very knowledgeable and helpful.

Kootenay Murphy Beds
Canada
12 months using the app