Bold Memberships , 296 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to create a customizable membership model, effectively manage memberships, and integrate smoothly with Shopify, Stripe, and PayPal. Many find it user-friendly and easy to set up, leading to increased revenue and simplified operations. The customer service team is frequently praised for their exceptional support. The app has proven successful in various business models, including VIP programs and digital magazines, enhancing customer retention and sales.
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The customer support is AMAZING! I had a live chat with Kelsey and she helped me so much! Also, Bhumi jumped in and helped with a bit of code that made ALL the difference in what I was trying to do. Thanks, Kelsey and Bhumi! You're the best!
Also, Naman gave me excellent customer service today. Everyone at Bold Memberships is helpful and great!
I was not happy with the membership app. Customer service was not good at all and very slow to respond.=. For over 2 years now we had trouble with the app. The app had different information than what stripe had on their account and we could never rely on what bold app said. We tried to get it fixed but it never worked correctly and then when we went directly to stripe you guys erased all the recurring payments on stripe and untagged all my customers. I was also getting charged 1% more by using your app then going directly through stripe + the membership fee. I don't recommend this app to anyone and if you want to use an app like this you should go directly through stripe. All you do is copy their codes into your page that you want to charge.
Thank you for your honest feedback! We're sorry to hear about the less than satisfactory support you've received - we do take this very seriously and will be looking into how it can be improved.
I can otherwise confirm our team has reached out to you regarding this request, and while it looks like we haven't received a response from you, we wish you the best in your e-commerce journey!
Great support service. I had the pleasure to be attended by Naman, great guy and great app. I recommend it a lot!
Customer service is very good.
You helped install the application.
I am very grateful.
I am satisfied with the function of the app.
Customer service from Naman and Esha was great and prompt. All my questions answered in a jiffy! Appreciate it!
Nice customer service :) very fast support.
Terrible App, on top of Paypal problem, styling also doesn't change immediately, it takes a day or two if you change the color or font!!! It take time...bcs it is marinated to be cooked!!!! SO STUPID!!! and SO FRUSTRATING!!! Have only one App but FUNCTIONAL!!!
Thank you for your feedback. We apologize for any frustration this may have caused you, we are constantly working on improving our app. Thank you for bring this to our attention.
App is very useful for creating memberships! My store uses multiple tiers of yearly memberships, and Bold Memberships has met my needs for customer tagging and is easy to add as well! Customer support has been fantastic as well, Naman from Bold support helped change back end areas to customize my store!
I would personally avoid if you can. Not quite sure how it has such great reviews... Not only is the customer support terribly slow but the app does not even allow you to use your themes checkout. It instead creates an unsightly checkout experience with way too many steps involved thus reducing the likelihood of a customer even purchasing a plan.
I really enjoy using all of the Bold Apps that are linked to my store. I just added the Memberships app and Marty was so quick in getting it installed on the back end for me.
Great job!
Laura
Hi Laura! Thanks for your feedback - I'll pass the message along to Marty, we're always happy to hear how we've helped!
If you have any more questions or concerns in the future, please feel free to let us know! We're glad you're enjoying multiple of our apps. :-)