Bold Memberships , 296 reviews

Overall rating
4.4
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to create a customizable membership model, effectively manage memberships, and integrate smoothly with Shopify, Stripe, and PayPal. Many find it user-friendly and easy to set up, leading to increased revenue and simplified operations. The customer service team is frequently praised for their exceptional support. The app has proven successful in various business models, including VIP programs and digital magazines, enhancing customer retention and sales.

Edited March 20, 2017

It just doesn't work. It never creates subscription box order and I can't manually see shipping address that used entered to manually ship the order!

The experience is not the smoothest (1), it's still limited functionality:

It's possible to only have text field and text area as additional info fields. It shouldn't be that hard to make all the other input fields types available, too.
Some email templates are not possible to save templates for (member invite template). I ended up doing a lot of extra work that I think the app itself should offer, not that a developer should develop to enhance the app functionality.
The documentation is confusing and limited.

(1) - The widget/form is loaded via AJAX; First some basic form is visible and then the translation and everything else happens in an AJAX callback

Prodigi Della Terra
Italy
Over 2 years using the app
December 21, 2016

Thanks to Corey I got my membership app to do what I needed it to do! Thanks again :)

Takeithome Com
United States
2 months using the app
June 30, 2021

The bold subscriptions app is super useful. Also, their support team is quite responsive and always are there to help if needed

Restless Soul
New Zealand
About 3 years using the app
December 4, 2018

This app is all you need for memberships on your site. Bold has so many apps all of which integrate perfectly together depending on your needs. Customer service is always great. Cody on their customer service chat answered all the questions I had!

kalia
United States
About 2 months using the app
Edited December 23, 2016

Amazing app and top notch support! Very professional!
Once again they helped me very fast and effective. This app rocks!!!!

Crate Diggers Palace
Canada
About 2 months using the app
November 21, 2015

Getting set up with Recurring Memberships was super easy. I booked an appointment with Ben as soon as I added the app. I wasn't sure if it was exactly what I needed for my new offering, but after speaking with him, I felt confident it was. Michal was super helpful in doing the code update that needed to happen for the Recurring Membership to work. He got it done in less that 24 hrs! So far things have been nothing but great. Thanks Bold!

Michelle Cherian
United States
About 2 months using the app
June 28, 2021

Bold Memberships does all that we want it to and more! Hamza and Esha were able to troubleshoot any issues we had with the set up. We are up and running now after their great work. Would recommend!

The Tool Locker
United States
About 2 months using the app
BOLD replied June 29, 2021

Thank you for your review. We are so happy that Hamza and Esha were there to help you with your issues. Super excited that you are up and running, thank you for your recommendation!

May 13, 2020

great customer service
Multi tiered membership solution
easy to use
I highly recommend it
have a nice day

Dark-Matter-Digital
United States
About 2 months using the app
May 6, 2017

The Bold staff is always very supportive and now for the second time helped me with the setup in record time. Thanks!

Serazena
Germany
About 2 months using the app
November 6, 2019

We're using this app as we move some product to retail only but want to continue offering it to loyal customers. Bold Support like Chintan was really helpful getting it set up for us!

PUR7CBD
United States
About 2 months using the app
BOLD replied November 7, 2019

Hi there. We're glad to hear that you were able to find our Memberships app to accomplish the move of some products to exclusive & retail-only. Our app is a perfect solution for that, and we're so happy that Chintan was able to help get the app set up for you!

Please let us know if we can help with anything else. :-)