Reviews (300)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its strong customer support and technical help, including coding and installation. It boosts revenue through effective membership fee management and integrates well with Shopify and Stripe. Despite some initial setup difficulties, it's user-friendly with a clean interface and offers good customization options, providing excellent value for managing memberships and subscriptions efficiently.
Refine
-
By rating
I would personally avoid if you can. Not quite sure how it has such great reviews... Not only is the customer support terribly slow but the app does not even allow you to use your themes checkout. It instead creates an unsightly checkout experience with way too many steps involved thus reducing the likelihood of a customer even purchasing a plan.
App is very useful for creating memberships! My store uses multiple tiers of yearly memberships, and Bold Memberships has met my needs for customer tagging and is easy to add as well! Customer support has been fantastic as well, Naman from Bold support helped change back end areas to customize my store!
I really enjoy using all of the Bold Apps that are linked to my store. I just added the Memberships app and Marty was so quick in getting it installed on the back end for me.
Great job!
Laura
Hi Laura! Thanks for your feedback - I'll pass the message along to Marty, we're always happy to hear how we've helped!
If you have any more questions or concerns in the future, please feel free to let us know! We're glad you're enjoying multiple of our apps. :-)
Esha was very helpful and escalated my issue so that Tier 2 could resolve it.
Thanks so much for your positive review and thanks for choosing Bold. We are so glad to be able to help!
Great customer service! Ankur was very responsive and got my problem fixed in seconds. They will fix your complicated CSS if needed!
Thanks so much for your review! I'll be sure to let Ankur know that you were happy with his help. Please do let us know if you have any more questions or concerns. :-)
I needed a membership website that restricted pages - simply put I LOVE this app!
Only thing is I think I may be missing something, I have to put in the products twice, one for my regular shop and another price for my members which takes a long time with them being digital downloads - is there a feature Im missing to make the products a different price for members?
All the same I am loving the app - very good value and easy to setup and use 5*****
Rahul was the best. Not only was he super helpful but at no extra cost. This app is genius, and helping my specific customized site.
Thanks so much for leaving us a review of Memberships and our customer service team - we're glad to hear Rahul was able to help you out with you needed. :-)
We look forward to seeing your website once it's launched - good luck!
Thank you very much for Bhumi, help me set up the whole process, reply timely and effective, rate 5 stars for Bhumi, rate 5 stars for this app!
This app will not work with any modern themes. Over 2 years since Shopify deprecated the 'include' tag and Bold havent bothered to update their theme.
Thank you for your feedback. We sincerely apologize for any inconvenience this has caused. I can confirm our team is are looking into the issue and hopefully we will see this resolved this in the near future.
The customer service is outstanding. Honestly don't know what the other people were talking about in their one star review. The app work great and if there's any issues some is the to help both though message and phone. One top of the if you have a dev or any coding experience this is a versatile platform.