Bold Memberships , 296 reviews

Overall rating
4.4
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to create a customizable membership model, effectively manage memberships, and integrate smoothly with Shopify, Stripe, and PayPal. Many find it user-friendly and easy to set up, leading to increased revenue and simplified operations. The customer service team is frequently praised for their exceptional support. The app has proven successful in various business models, including VIP programs and digital magazines, enhancing customer retention and sales.

September 19, 2019

Rahul was the best. Not only was he super helpful but at no extra cost. This app is genius, and helping my specific customized site.

YLGG
Canada
2 months using the app
BOLD replied September 20, 2019

Thanks so much for leaving us a review of Memberships and our customer service team - we're glad to hear Rahul was able to help you out with you needed. :-)

We look forward to seeing your website once it's launched - good luck!

August 7, 2017

Thank you very much for Bhumi, help me set up the whole process, reply timely and effective, rate 5 stars for Bhumi, rate 5 stars for this app!

Huispy
China
2 months using the app
Edited November 15, 2018

The customer service is outstanding. Honestly don't know what the other people were talking about in their one star review. The app work great and if there's any issues some is the to help both though message and phone. One top of the if you have a dev or any coding experience this is a versatile platform.

Box of Cure
United States
2 months using the app
January 27, 2022

This app will not work with any modern themes. Over 2 years since Shopify deprecated the 'include' tag and Bold havent bothered to update their theme.

StreetX
Australia
Almost 3 years using the app
BOLD replied February 4, 2022

Thank you for your feedback. We sincerely apologize for any inconvenience this has caused. I can confirm our team is are looking into the issue and hopefully we will see this resolved this in the near future.

December 30, 2019

the developer helped me and gave me excellent advice and it was clear.

Chintan Trikha. this is a excellent app and im proud to download it

leafycheck
United States
2 months using the app
BOLD replied December 30, 2019

Hello there! We're glad to hear that our customer service specialist was able to work with you and answer some questions for you. We're so glad to hear you're enjoying our Memberships app! Please let us know if we can help you with anything else.

March 6, 2018

The Customer Service with the girls and guys at BOLD is seriously top!

Ascensionca
United States
2 months using the app
Edited September 2, 2020

After 3 days of waiting for the first response, a guy from support named "Bhumi" responded, I literally replied to him in minutes, after that he replied back in 2 days... I need fast support because this App is not working and not showing content for members only and they keep unsubscribing.

SharpSVG
Romania
Over 2 years using the app
July 13, 2017

I needed a solution to create a members only area for my store to offer special items not available to the general public, and to offer discounts to members at a discounted price. While my store has not gone "live" yet, this was the perfect solution for my situation. Well done.

Leah Lamour
United States
2 months using the app
Edited July 18, 2018

Overall happy and will use again.

Installation: 5/5 easy (requires some knowledge of code) if you need help they get it done quickly for you!
App interface: 4.5/5 easy to use (missing a couple key features, but they have a workaround for most)
Customer Support: 4/5 They do not answer the phone! I would give 3 stars for this , but the saving grace was very friendly help through email and chat. (5/5 response time by email/chat)
Other: Our template also used jquery that they didn't support, and they fixed it for us. I'm very pleased they took care of this for us :)

Test Sidebar
United States
Over 3 years using the app
Edited June 24, 2020

Aryan has been a great help so far in setting up my store. My site has not launched yet, but looking forward to it being fully functioning.

Groundcycle
United States
2 months using the app