Reviews (298)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting revenue and improving customer retention through membership fees. Key features include easy integration with Shopify and Stripe, customization of member-exclusive content, and the ability to control page visibility based on membership status. Merchants commend its user-friendly interface and responsive customer support, which efficiently resolves technical issues, enhancing business operations and customer management.
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Just started using this app, Nir and Harpreet were very helpful in helping me set up the shop and adding pages to help me understand how to use the memberships app. I Definitely recommend getting the app and talking to these two as they are very nice and patient.
It is plain and simple, Bold's customer support is very impressive. Since installing the app myself two weeks ago, they have answered two separate questions I had quickly and thoroughly.
GREAT PRODUCT, GREAT SERVICE!
They contacted me really quicly I have worked before with bold and Im always happy with them. This app is very recommended and they installed it really quick!
Thanks so much for the review! I'm glad to hear that we've been able to help with the installation. Please make sure to let us know if you have any more questions or concerns. We will always do our best to answer all questions and resolve any issues you run into.
Awesome customer service! I've never seen more helpful people than here.
Thanks so much for your kind words! Our support team will be thrilled to hear your review. We are always here to help! Cheers!
Really good app so far! The customer service is amazing. I had a LOT of questions and they helped me through everything. They walked me through all my questions, and even added some coding to a part of my store I was having problems with. I also use the member pricing app, and they helped me to connect the two and always responded the same day and were super nice to help me with everything I needed.
The customer service was AWESOME!!! Thank You So Much, Bhumi (service rep)!!!
Great customer service and fixed my issues quickly.
App functionality is really great and met my requirements,
Thank you for the review! We are so happy that we able to help, thank you for choosing Bold!
Edit: Instead of deleting I wanted to edit my review as the first review was my true experience. However I must say the customer service has been outstanding. Miranda has kept me updated on changes and next steps as well as extended my trial period to give me a true trial period. The only reason I gave 4 stars and not five is the app is not easy to install for a non techy newbiew, but in reality thinking about its functionality one should expect it to be a little complicated. Right now I am pleased. Thanks BOLD team. Now I need to figure out the returns app with Bold...oh boy...
1st Review: Not going well so far I’m still in the 14 day trial period and I’ve only emailed back & forth about what they need to get started. First I sent an invite for staff account for one app, but it appears I needed to send another one for a different service with BOLD, then I needed to delete that one (or both, lost track) today I need to allow some permission for something. I might have 8 or 9 days left in the “trial”. You should probably start the trial once all the tech stuff is done.
Awesome! Customer support! They are helping me use this app on my webstore
I got great help and service for the setup and a bit of customization which was great. Zachary from support was very helpful and responded very fast.