Reviews (300)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its strong customer support and technical help, including coding and installation. It boosts revenue through effective membership fee management and integrates well with Shopify and Stripe. Despite some initial setup difficulties, it's user-friendly with a clean interface and offers good customization options, providing excellent value for managing memberships and subscriptions efficiently.

October 26, 2018

Fast responsive, friendly, and quite painless communications. BOLD development team was able to quickly custom install both BOLD apps for my Shopify site. I am as yet to try out the functionality of the apps but so far, 5 stars on customer supports!

Intact
United States
Almost 2 years using the app
February 20, 2020

Do not use this program or any other program by BOLD. They had a glitch in the system and unsubscribed all my monthly subscribers. Over 80 members to be exact and 8 months of work down the drain. Not to mention zero support from these people. I’m taking legal actions against this company for the financial damage they caused me.

Ticket Resell 101
United States
Over 1 year using the app
Edited October 16, 2018

Great app to use on your retail store for wholesale members to view your wholesale collections. Nir, Guri,Param and Rony were a great help!

rolloutdistribution
Canada
About 1 month using the app
July 17, 2018

Amazing app, and really good, fast service! Guri helped me to solve some issues with the "buy membership" button. Thanks!

Easy Copp
United States
About 1 month using the app
February 7, 2019

Great product. The service/support is beyond amazing (Thanks Peter!!!). Would love more expanded options for doing reduced price trials (vs the free trial option).

Woody Walters Digital Photo Candy
United States
About 1 month using the app
June 19, 2019

I'm still in the beginning stages of the app, and am waiting for the liquid install, but so far the company has been great at customer service, and helping me.

Dandelion Decor & Metalworks
United States
30 days using the app
BOLD replied June 24, 2019

Hey there, thank you for the review! We're happy to see that the installation has been completed, and can't wait to see what you do with the app. :-) Please let us know if you need any assistance with the app or have any questions about it!

January 11, 2021

I had a few issues with this app but with the AMAZING help of Hamza he helped me solve all the issues I was having- he was very patient and got the job done. Now that its running smoothly hopefully the app will preform

Kaladar Market
Canada
Over 1 year using the app
August 10, 2016

Fast and easy way to get everything done in one app. Check us out at www.ycddiscounts.com

Your Connection Destination
United States
29 days using the app
Edited August 27, 2019

The app seems to work well for our needs. Guri at customer support was able to help us quickly with some css adjustments.

CinePlex Media Servers
United States
28 days using the app
BOLD replied August 28, 2019

Hello there, thank you for the review of our app and customer service; we're glad to hear that Guri was able to assist with the CSS adjustments, and that the app is working well for you right now.

Please don't hesitate to reach out if you need any other assistance, and we certainly hope that the app continues working for you!

September 25, 2018

Fantastic App. I have installed it for site membership access and its cool. The support is great. Had a problem couldn't complete the liquid install but their response was fast. Got it solved quick.

One area of improvement I would be happy to see is they should add more payment gateways integration apart from Paypal and Stripe. Not all countries are covered by Stripe you know..

Thanks team
DM

Kenya Career Technology Hub
Kenya
28 days using the app