BOLD Memberships

While the app ultimately did not work out for the system we were trying to build - a digital magazine that delivers issues to paid members seamlessly - the customer service (Bhumi specifically) was absolutely amazing. We worked with them for about two weeks. They did code updates, walked us through explaining what was happening, and more. The company has solid apps that work for various business types, and amazing customer service. We tried to make it work for us, but had to move on, but still really appreciated their effort.

I texted with ONE person and he gave me all the time that I need and answer all my questions.

oh, right, the app is PERFECT

I am currently implementing this app and so far it looks promising. The support is just awesome, Challi helped me with the doubts I had and was really helpful to solve the issues I had. I strongly recommend to give it a try.

Brendin was a huge help for us in a last minute pinch! It took a few phone calls and emails but once Brendin came into the loop it was resolved easily and quickly. He also gave us suggestions that we are excited to follow up on. Overall .. great experience!

Customer service was great and addressed my concern in a reasonable amount of time. The apps are great.

The customer service team and team of specialists supporting us while running the app absolutely deserve a 5-star rating.

The app itself is really good but has a few areas, which we hope will still be improved. For example: 1) it is possible to sign-up for membership twice with the same email-address 2) it is not possible to specify exactly at what time member exclusive products will go live in the shop. 3) the app does not allow for the use of vouchers for members.

They have messed up my theme since Friday 20th November. After they installed the app, the prices were not showing up anymore under the products in the collections pages. Was impossible to reach them during the weekend to fix the problem. But was not only that. Monday after many hours they opened the office they have fixed the price issue in the collection page and ruin the design of the head menu of moooh.net and the design of the product page. http://moooh.net/products/cute-geometric-pattern-hoodie-sweater . The worst part of this big mess that i've a Facebook and adwords campaign running for an investment of $30K and Bold seems doesn't care a lot to hurt my ads campaign. BE AWARE BEFORE TO INSTALL THIS APP. BOLD SUPPORT CAN LET YOU STUCK TO NOWHERE IF YOU GET A WRONG INSTALLATION OF THE LIQUID IN YOUR THEME. Now, I have to hire a developer to clean Bold mess.

very helpful and very friendly. The app I still have to try it but so far the customer service is very good.

Slightly confusing to get started but you soon figure it out and their email & chat support has been excellent when I've needed them! Especially Hamza! Thank you!

I worked on it for 3 days. LiveChat was able to assist & received quality assistance from Rahul. He assisted me on with my website and ensuring that my membership program was available to consumers. Rahul spent about 2 hours working with me and it was very much appreciated. Thank you, Rahul!