Reviews (300)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its strong customer support and technical help, including coding and installation. It boosts revenue through effective membership fee management and integrates well with Shopify and Stripe. Despite some initial setup difficulties, it's user-friendly with a clean interface and offers good customization options, providing excellent value for managing memberships and subscriptions efficiently.

June 21, 2017

If I could give no stars I would. Nothing about this app is fully baked nor does it have any of the basics that you would expect from any business:

1. No welcome/thank you/receipt email sent to the customer when they purchase something.
2. Formatting the text in their widget is broken
3. The ability to turn off automated emails for certain items is broken
4. You are stuck with their definition of ...

Gabbos Sports Betting
United States
7 months using the app
Edited October 27, 2020

After a little struggle setting up, I received great support from Esha. She patiently walked me through the process and resolved my issues.

The Fashion Forum
United States
9 months using the app
BOLD replied October 28, 2020

Thank you so much for your review. We are very happy to hear that Esha was able to turn your experience around and provide you with the help that you needed! Please don't ...

January 6, 2017

Overall good, I just wish you had the option to charge a one registration fee for memberships. Seems like a given but I was told I would have to pay the custom developer for such a thing.

Wardrobecult
United States
About 1 year using the app
January 15, 2018

Bold was the perfect solution for our business. The app works flawlessly and the customer support is top notch!

Electriceye
United States
14 days using the app
January 15, 2016

This app is a very useful solution - imagine having your membership system literally run itself, no need to worry about payments or, if you are delivering online goods, about enabling access to content for members online. And any involvement on your part is made simple via the app interface which allows you to manage your memberships in a clean, clear interface.

The level of automation offered ...

Changethis
United Kingdom
9 months using the app
March 22, 2020

Marty from the customer success team was faster than expected and provided excellent guidance! Now I will test the app, but customer service already receives 5 stars.

Curfew-Club
United States
13 days using the app
March 12, 2019

Fantastic app, Bold installed it very quickly, I am planning to install more apps from Bold, Many thanks for all your help

BritishGram.com
United Kingdom
13 days using the app
BOLD replied March 12, 2019

Thanks for the review! Don't hesitate to reach out if you need any help with this (or any other) apps; we'd love to help. Best of luck with your store launch!

June 28, 2018

very good apps fast code intallation in 1 day instead of 2 to 3 days announced

La Ptit Boutique
France
13 days using the app
April 13, 2016

Marty did a great job, he installed the liquid code within minutes of me requesting it.

Unfortunately, the app is not what I was looking for. It is missing some key features like being able to define a few options for the different types of memberships or the ability to charge a one-time set-up fee for a membership. Too bad...

Globopstore
United States
11 months using the app
September 15, 2018

Great app! Very helpful support team. Was able to get help with the liquid installation in a very fast manner. Would recommend!

Hype Tribe
United States
12 days using the app