Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and easy setup. They value its effective commission tracking, affiliate management, and detailed performance metrics. The post-purchase affiliate sign-up feature is seen as a key tool for enhancing brand loyalty and sales. Many merchants report business growth after using the app. The customer service, especially chat support, is praised for its responsiveness and helpfulness. The app's customization capabilities and supportive onboarding process are also well-regarded.

February 26, 2018

Great customer support by Erik! Thank you!!

Woosheyewear
United States
About 2 months using the app
November 15, 2018

Emma did the test so quickly! Thanks to her!
I recommend app like this for such support by emails and direct replies.

Ymoworld
France
About 2 months using the app
September 16, 2016

Overall I think Refersion is effective. The set-up was a little tough for me and don't like the payments are only on PayPal. Any affiliate system is only as good as how much you put into it.

Aquaextremeproducts
United States
Almost 3 years using the app
October 9, 2018

Great Ap so far and also fantastic customer service - especially from Shakima! Keep up the great work

BLUblox
Australia
About 2 months using the app
July 6, 2016

Be ready to being charged even if you want to cancel your subscription. Complete lack of support, but more than ready to charge your credit card.
Get ready to pay!

Irene Glam
Spain
Over 3 years using the app
May 2, 2014

Was looking for affordable, yet scalable solution for affiliate marketing. Refersion fits the bill. Clean interface, seamless integration with our Shopify store, and superb customer service.

Would recommend to anyone.

De Wine Spot | Small-batch Wines, Curated Whiskey and Sake Collection
United States
About 2 months using the app
December 22, 2020

It is a great app. Very easy to adopt and Andrew has been very helpful through the set up. Great service!!

agoyUS
United States
About 2 months using the app
Edited July 13, 2020

Nick from Refersion has been very helpful to me and addressed all my concerns. I am very thankful to him and the rest of the team for all the prompt replies and always being there to answer my questions. Its been a very smooth journey easing into the app. The service is wonderful and I highly recommend everyone to try it out!!

KITHCUSTOM
Singapore
About 2 months using the app
October 10, 2019

Just started so I don't have any experience with the tool yet. But amazing customer service. Great team and helpful staff. Nick, Thank you very much !

Negative Ion shop
China
About 2 months using the app
August 8, 2019

Refersion customer service was awesome! I worked with Nick and he was the best he made sure that any questions or issues I had setting everything up was taken care of.

Pharma Xtracts
United States
About 2 months using the app