Overall rating Based on 279 reviews
This app is okay. It gives the ability to generate barcodes and print labels, but it doesn't allow me to do it in succession. If I select a series of items and generate the barcodes, I have to re-select those same items again in order to print them. It would be more useful if I could generate the barcodes then print directly from the items I chose in the first place. Having to search for the item again is cumbersome and inefficient.
Hey, there. Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! I've gone ahead and filed your valuable feedback to our development team. I've also reached out to you via email to follow up on your experience. I hope to hear back from you! -Jason, Shopify Support
Please note that this new app is not appreciated as the dimmensions I previously used are not even an option. Furthermore, when there are changes to Shopify, being whatever it is small or large changes, the Retailer should be notified and have an option of accepting or not. I now cannot print the labels I printed last year and have ordered several.
Thank you very much for sharing this feedback with us. This app does have the ability to work with most common label templates from Dymo and Avery, and also allows you to add custom sizes.
That being said, we're always looking for ways to make workflows easier for our store owners, so I'd like to chat about the trouble you've had with this app in more detail.
I’ve reached out to you via email, and hope to hear from you soon! -Lizzy, Shopify Support
Plus Sized Pin Up
I have no idea why you got rid of the barcode APP that I was happily using which worked really well , this one is time consuming, fussy and difficult to work with , looking for other options outside of Shopify ,
Hey there, thanks for providing your feedback! I'd like to look into this issue further with you, so we can work to improve the the Retail Barcode Labels app's workflow and efficiency. I’ve reached out to you via email, hope to hear from you soon! -Lauren, Shopify Support
Bare Arms Gear
Very handy App, however, would be more useful if you were given the option of when receiving product, you could simply click to print labels for the items you're receiving in one easy step. The way the App is currently set up, it can be cumbersome to go back and forth and select items, edit number of labels needed, etc. Could be more streamlined and more efficient, but glad the App is available.
Blue Whale Trading Company
App works perfectly! We had 1,500 barcode labels across many different products loaded in 2 days in a new location.
Was concerned based on previous reviews, but running Dynmo printer with Mac computer was simple and efficient.
We did NOT use Dynmo software, just make template in Shopify, choose product (or variant) and print!
This app keeps stuffing up on me, half the time it won't even print and ends up just sitting there in the printer app?? Also feels like so many more steps to actually print barcodes compared to the old app. Not user friendly
Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon! -Lauren, Shopify Support
This new app is the worst. Doesn't support all Dymo label sizes but won't let you export barcodes to print different sizes in the Dymo software. Won't print labels correctly in Safari either. Label designs look terrible compared to the old app. Please bring back the old app or let us choose which app we want to use rather than forcing stores to change to an app that doesn't work for their use case. I am very disappointed in this new app and frustrated that my employees and I are forced to use it. Shopify needs to start testing their "improvements" with actual brick and mortar stores prior to launching them. As someone who actually likes change when it useful and improves things, this is not that. You have taken away functionality with this app, not improved it.
Thank you for sharing this feedback with us about the Retail Barcode Labels app-- I'm sorry to hear the app hasn't met your expectations! We introduced this new version of the app to be easier to use and more reliable, but we're always looking into ways to improve its functionality.
When it comes to the inability to print via Safari, this is a known problem that can be resolved by using the Chrome browser instead. You will also be able to export your barcodes to the Dymo software via a product CSV. Once you export this file from your products page in the admin, you can import it into your Dymo desktop software to create any templates that aren't currently available in the app.
That said, I've reached out to you via email so that we can log your feedback with our developers, and to investigate these issues further. I look forward to hearing back from you! - Lauren, Shopify Support
So easy to use! I love it! I love how it has made getting a retail store on a budget such a easy processs!
Fly Guy Disc Golf
I do not like the new app. The older one was much simpler and faster. This app makes me reset my label and printer every single use. Very unhappy with this forced upgrade.
Thanks for your feedback! I understand the printer settings resetting can be quite frustrating for your workflow. When you print your labels, there is an option to go into the system dialogue. Once in there, you can select the preset to use your "last used settings". This will use the last preset you used for your labels.
I have also sent detailed instructions for your store via email, please do get back to me if you require any additional feedback. Hope this helps!
- Alex, Shopify Support
Best ever! Love how much it helps save time in the end , helps on inventory , checking out on pos system faster and keeping track of my inventory .