Reviews (566)

Overall rating
2.3
Counts per rating level
  • 13% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 46% of ratings are 1 stars
October 4, 2024

I am using ZEBRA jewelry labels LC8 but I can not choose SKUs Title … it tells label too small - can you please fix that problem urgently - it’s the only label app from Shopify and that should be working perfect
Thanks

ORLOV
Monaco
11 months using the app
Shopify replied October 30, 2024

Thank you for taking the time to share this feedback! Customizations for ZSB-LC8 labels are currently limited, but we’re always working to improve the way our apps work, so I’ve passed this feedback along to our developer team.

October 6, 2024

This is a great app if you only need to print barcodes once as it will not allow a second print, even if you uninstall, reinstall, and create new codes for your products. I struggled with it for far too long before removing.

Joy Stitch
United States
About 1 month using the app
Shopify replied November 11, 2024

Hi there! Thank you for taking the time to leave a review and share your experience with us. When printing issues occur, there can be a couple of different factors at play, including printer connection issues, etc. There are some handy troubleshooting steps in our Help Centre which should help resolve it: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer#troubleshooting.
If you do want some assistance with printing labels using the app, or to provide more detailed feedback about the issues you encountered, we would be happy to help. Please feel free to add it to your current review and I would be happy to address it, if possible, or you can contact our support team at anytime via the Shopify Help Center for assistance: https://shopify.link/vRnL.

February 14, 2025

eine einfache anwendung die ihren zweck erfüllt aber doch zahlreiche schwächen hat. in verbindung mit shopify und zebra drucker bleibt kaum gestaltungsspielraum. längere bezeichnungen werden bis zur unleserlichkeit verkleinert um in eine zeile zu passen.

bauhaus-archiv gmbh
Germany
6 months using the app
Shopify replied February 24, 2025

Hallo! Vielen Dank für Ihr Feedback!
Ich verstehe, dass aufgrund der Größe der Etiketten, die Sie mit Ihrem Zebra-Drucker verwenden, längere Produktnamen möglicherweise gekürzt werden müssen, damit sie auf das Barcode-Etikett passen, was möglicherweise nicht den Vorstellungen entspricht. Vielen Dank für dieses Feedback und ich werde es unbedingt an unser Entwicklungsteam weiterleiten. In der Zwischenzeit finden Sie hier - https://help.shopify.com/de/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#part-918f7cf5f7d275d4 - eine Liste aller mit den Zebra-Druckern kompatiblen Etikettengrößen, sodass Sie sehen können, ob eine größere Etikettengröße verfügbar ist, die Ihren Anforderungen entspricht. Ich hoffe, das hilft Ihnen. Wenn Sie weitere Hilfe benötigen, können Sie sich jederzeit über https://shopify.link/vRnL an uns wenden!
- Natasha, Shopify-Support

September 18, 2024

Hi, I need to change the location of the € symbol that appears in the price and give it a little more space so that it doesn't look so close together.
Could you help me?

elisabetolive
Spain
8 months using the app
Shopify replied November 9, 2024

Hi there! Thank you for taking the time to leave a review and share your experience with us. I have passed your feedback on customizing format of your labels along to our developer team, but please let us know if you are experiencing issues with your labels' readability or functionality! You can contact our support team at anytime via the Shopify Help Center for assistance: https://shopify.link/vRnL.

August 31, 2024

Almost there. Too many steps to print labels. Why do I need to "create barcodes" before printing labels? Might as well create the barcodes as I print labels at the same time. Need product names on jewelry tags and all product names on other tags are too short.

MADE
United States
12 months using the app
Shopify replied November 1, 2024

Thank you so much for your review and feedback, and taking the time to do so! We understand just how important it is to have the process be quick and efficient for you, and I have passed this along to our developers. If the Retail Barcode Labels app doesn't meet your needs, you're welcome to explore some third-party options for creating barcode labels here: https://shopify.link/doJ5

Edited May 10, 2024

this thing is a joke...they are trying to push POS and they can even have a lable printing softward tha works half way decent.
- The issue is you can not edit the font size
- every thing is just placed onto one line
- if you print a barcode, then scan it on the POS it doesn't go to the actual variant. It goes to the main product then you have to choose manually the variant. So we sell clothing surf products so it only pulls up the main category then you have to actually manually enter in which size or color or whatever variant you have manually.

Hawaiian South Shore
United States
Over 1 year using the app
Shopify replied May 10, 2024

Hi Hawaiian South Shore, thank you for your review and feedback. I am sorry to hear you've had a bad experience using the Retail Barcode Labels app for your store. If you do want some assistance with the app, or to provide more detailed feedback, we would be happy to help. You can contact our support team at anytime via the Shopify Help Center: https://shopify.link/vRnL. -Shay, Shopify Support

July 12, 2024

This app is an absolute joke.

It has 0 support for Cyrillic alphabets, so it becomes absolutely unusable for our shop in Bulgaria.

We’ve raised this to Shopify support several time over 2 YEARS, and still there is no support.

Even though we are quite fond of Shopify to an extent, it often feels like the company is sloppy and not committed to maintaining and fixing their older apps.

DIDIS.BG — Магазин за Куфари и Чанти
Bulgaria
Over 1 year using the app
Shopify replied July 15, 2024

Thanks for taking the time and sharing this feedback. If the Retail Barcode Labels app isn't able to support the alphabets for your business, then there are some third-party options that you can explore and we've got a list of them here: SKU and barcode apps (https://shopify.link/BJoA). Cheers. -Elias, Shopify Support

April 25, 2024

"Customization" is a joke. Only have two lines whether you have a barcode or not and the first line can only reference a single field. Can only show price, not compare at price?! Typical Shopify half-baked app.

Olympic Outdoor Center
United States
Over 3 years using the app
Shopify replied April 29, 2024

Hi, there! Thanks for sharing your feedback, it's greatly appreciated. I have passed your thoughts along to our developers for consideration. Feel free to keep an eye on the Shopify Changelog (https://shopify.link/N5vR) for updates! - Greta, Shopify Support

May 10, 2024

Easy app. But I just can not put an extra line (product name etc) on one side of my jewelry labels, which is so annoying!!
I have to scan the label before i can stick it on my jewelry. Double the work, impossible to do with so many products!!
I use this app for 2 years and that little detail pushes me to take another app!!!
I DESPARTLY NEED AN EXTRA LINE to see the name of the product, Please help me out!!!

Lakaiann
Belgium
Over 3 years using the app
Shopify replied May 13, 2024

Thank you for your review and feedback! I will make sure to provide this information to our team. -Emily, Shopify Support

Edited September 5, 2024

It's just plain awful. Printing labels should be a one click and done process. This is very far away from being a functional product for brick and mortar shops. Shopify is a world class e-commerce platform. We've been flatly shocked at how empty the entire Point of Sale experience has been, and this app just personifies the entire journey. Lacks basic functionality. When we onboarded with Shopify - it never occurred to us that we should ask such absurd questions like - "does your platform have a way to print labels for products that is in keeping with the fact that we live in the year 2024?"

Should have asked. Here we are after a 3-month migration to Shopify - wishing we could go back in time and know better.

FERAL
United States
5 months using the app
Shopify replied May 22, 2024

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As we can completely understand the impact of this, I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support