Overall rating
2.3
Counts per rating level
  • 14% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 13% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 47% of ratings are 1 stars
May 20, 2023

It's very helpful for printing out retail tags. however, it is not the right app. for upc codes. There are not enough characters when integrating with other sales channels.

Mischa Lottie
United States
Over 1 year using the app
Shopify replied May 24, 2023

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

September 5, 2023

I just made the change from QuickBooks POS to Shopify POS. I don't like the label options. We sell jewelry and all the labels are too big for what we need them for.

Bishop Street Market
United States
4 months using the app
Shopify replied September 12, 2023

Thank you for taking the time to write your review and for letting us know how you'd like to see the Retail Barcode Labels app could be improved. Please note that there are a variety of different label sizes you can print using the app: https://shopify.link/gNvj. Please reach out if you're unable to get the app working as you want it to: https://shopify.link/vRnL. -Victor, Shopify Support

August 23, 2023

The app has a lot of troubleshooting. It's also impossible to reach the help page because it keeps crashing.

Eliza Faulkner Designs Inc.
Canada
8 months using the app
Shopify replied August 26, 2023

Hi, there.

We appreciate you reaching out and expressing your feedback.

Our Help Center is currently experiencing issues when reaching out to support. Our developers are aware and actively investigating the error to produce a solution. Once the Help Center issue is resolved, I recommend contacting our team so we can investigate any difficulties you're having with the app: https://shopify.link/vRnL. -Victoria, Shopify Support.

August 31, 2023

I contacted support, but all of the AI's answers were things I had already tried, and they did not lead to a solution.
Support tells me to look at the "Retail Barcode Label", but this link is broken. I will stop using this app because I don't have the support I can count on.

HitoMi.india from New Delhi
India
About 10 hours using the app
Shopify replied September 1, 2023

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. I'm sorry to hear that you're experience with the app wasn't satisfactory. To connect with our Live Support, you can enter 'I still need help' into the chat box. This will allow us to take a closer look into any issues that you may be having: https://bit.ly/2AWw5VA. - Blair, Shopify Support

October 26, 2023

The app and Shopify have horrible support and does not work. I switched from Quickbooks and have been trying to get a printer to work for 2 weeks. Should have gone with lightspeed. Absolutely horrible experience.

Centraal Cycle
United States
About 2 hours using the app
Shopify replied October 30, 2023

Hi, there. I appreciate your review and I'm sorry to hear that you haven't had a good experience with the app. For more help with this, please reach out to us here: https://shopify.link/vRnL. We'd love to review this with you to see what we can do to help. -Erin, Shopify Support

May 16, 2023

Really good addition. Easy to use and simple. You can't change the layout a whole lot, but that is ok.

Allude München
Germany
4 months using the app
August 31, 2023

Can't get it to load anymore.

Hello Lovely Boutique Nebraska
United States
About 1 year using the app
Shopify replied September 12, 2023

Thank you for writing your review and I am sorry to hear that the Retail Barcode Labels app isn't loading for you. Please try reinstalling the app to see if that helps, but if you are still having loading issues please contact our support team directly for further help: https://shopify.link/vRnL. -Victor, Shopify Support

June 11, 2023

Despite everything else working perfectly, the price of the product does not display in any format on the barcode labels. Could you please help me.

Magic Needles
India
2 days using the app
Shopify replied June 13, 2023

Hi, there! Thank you for leaving a review. The application only supports currencies for Shopify-supported languages (https://shopify.link/xjaB). If you are using a supported currency but the price still isn't appearing on the label, I recommend contacting our live support team (https://bit.ly/2AWw5VA) so we can look into this further. Thanks again! - Greta, Shopify Support

Edited May 3, 2023

It does not work properly. although SKU and product name appers in the preview, they disappear when I print out.

Totzee
Türkiye
About 5 hours using the app
Shopify replied May 5, 2023

Hi there. Thank you for taking the time to share your feedback. I'm sorry to hear that you've had a negative experience using the Retail Barcode Labels app. If you haven't already, I'd encourage you to connect with our Live Support so we can take a closer look into this issue: https://bit.ly/2AWw5VA. - Blair, Shopify Support

Edited September 26, 2023

NO FUNCIONA EN LA COMPUTADORA, Normalmente funciona bien, pero últimamente solo la puedo utilizar en mi teléfono, no funciona en la computadora, no abre, urge que la arreglen

Lukaut
Mexico
Almost 2 years using the app