Reviews (559)

Overall rating
2.2
Counts per rating level
  • 13% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 47% of ratings are 1 stars
June 9, 2020

love this app!! helps me scan in inventory when a shipment comes in..... i prefer to get bar codes then just print them using this app with the " quick scan " app

yeehawcowboy
United States
Over 4 years using the app
January 17, 2019

Horrible! Very limited options for small labels. Doesn't work and you can't get through to tech support so that should tell you something right there! Please fix!

Cameo Boutique
United States
Over 4 years using the app
Edited March 29, 2023

Stopped working" We're sorry, but something went wrong. If you are the application owner check the logs for more information" message appears when trying to print. Will update review with solution.

Updated to 5 stars. App does what it's says it will do.Engineers have now resolved the issue with the app and it is functioning again without issue.

Posh Hawaii™
United States
Over 4 years using the app
Edited July 20, 2023

It would be helpful if this app worked with special characters. also took a long time to figure out how to get it to work with the labels i have. there aren't enough presets for labels and the basic 1" x 2 1/8" label preset doesn't work.

Edit 2023: App still works ok. A major issues i'm having is issues with duplicate barcodes because the barcodes are generated using the last 8 characters of the variant id but the variant id is 14 characters, so multiple product variants are getting the same barcode.

Additionally, a major oversight is authorizations based on user type. At least there should be some sort of password input for replacing all barcodes. It would be a shame if I spent countless hours applying barcode stickers to all of my products only to have an associate mindlessly choose "replace all barcodes in my store" and render all the barcodes useless. This is functionality that needs to be implemented ASAP.

Betty's Promos Plus, LLC
United States
Over 4 years using the app
Shopify replied January 7, 2020

Thank you for sharing this feedback with us. Our team is constantly working hard to improve our app functionality so we’d like to look into this further for you.

I’ve reached out to you via email to discuss your experience with the app so far, hope to hear from you soon! -Lizzy, Shopify Support

December 18, 2019

This works, but is buggy. It will not create barcodes when requested thru 'Create Barcode' but it will when attempting to print labels and prompted to create barcodes. Either way, We still like it!

summitapparelsolutions
United States
About 4 years using the app
March 21, 2019

What happened to the old app? I've been sitting on hold with Shopify for the past 15 minutes because I can't get this one to work.

The ODELLS Shop
United States
About 4 years using the app
Shopify replied April 26, 2019

Hi, there. Your feedback is valuable and will help us improve the platform and apps so we thank you for taking the time to share it with us. The old app has been retired. I’ve followed up with you via email in case you needed any further assistance on this. Hope to hear from you soon! -Jason, Shopify Support

April 5, 2019

i use this app to print barcodes. the regular barcodes are off center but i can live with that. the 1x1 square labels that i use for my accessories i cannot even use anymore because they are so off center it cuts off the price. I have changes the settings several times and nothing i do makes it better. I suggest next time you make all of your customers use an app that is sub par you test it first. My contract is up with shopify in may and i am now currently looking into other pos systems because this issue has been a headache and i am losing money not being able to put the majority of my accessories on the floor.

Lorelai Lace Boutique
United States
About 4 years using the app
Shopify replied June 4, 2019

Thank you for providing us with feedback on the Retail Barcode Labels app! Label alignment issues could have a few possible causes, so I have sent along an email to assist on this. - JP, Shopify Support

May 19, 2019

Good app, but a little buggy. Sometimes have to run "create barcodes" two times to get it to create the barcodes. Could be some functionality improvements such as when going from within a product to create barcode, would be good to then be back at the product to choose to print those barcodes, or an option for most recent products.

Concession Road Mercantile
Canada
About 4 years using the app
January 9, 2024

The labels don't fit the label half the time. And the SHopify support is useless helping us fix on how to center the label on the label itself. It prints it on the TOP of the label cutting it off no matter what we select and do.

Lori’s Kitchen Store
United States
Over 3 years using the app
Shopify replied January 11, 2024

Hi, Lori! We're sorry to see you are having trouble with the app and didn't receive the support you were expecting. There are many troubleshooting steps to attempt that such as ensuring the label size you are printing on is the correct size in the app. That being said, our team should have escalated your situation if you tried all troubleshooting and it did not work. As such, feel free to reach out to us again, or over social media so we can ensure you are being supported. - Skye, Shopify Support

August 24, 2023

I loved this app but now I can't seem to actually print anything it just pops up with a white screen

Dirty Heifer Boutique
United States
Almost 4 years using the app
Shopify replied August 29, 2023

Hey, there. Thank you for taking the time to leave us a review for Retail Barcode Labels. We're sorry to hear about this white screen issue you're experiencing. This could be a local browser error. Can you try clearing your cache and cookies, and see if that resolves things? If it doesn't, please reach out to our Live Team via our Chat Assistant using this link: https://shopify.link/vRnL. -Imogen, Shopify Support