Overall rating
2.3
Counts per rating level
  • 14% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 13% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 47% of ratings are 1 stars
August 24, 2023

This app has worked great for my business up until about a month ago and now it will no longer work on my MacBook. I am not sure what happened, but I would love if it could be fixed to be compatible with my MacBook. I prefer to use it when printing in bulk.

Mercantile on Main
United States
12 months using the app
Shopify replied August 29, 2023

Hi, there. Thanks for taking the time to leave us a review for Retail Barcodes! We're sorry to hear about these issues that you're running into with the app and your Macbook. We've love to lend a hand in investigating this issue with you. Please use the following link to reach out to our Live Chat via our AI Chat Assistant: https://shopify.link/vRnL. -Imogen, Shopify Support

July 3, 2023

This was an easy to use app until last week. Like the other reviews this app was working fine until last last week now it's not even creating barcodes, so pretty useless now & I don't want to have to re-create new barcodes for over 400 products??

SKULPT
Ireland
11 months using the app
Shopify replied August 8, 2023

Hi there. Thank you for taking the time to leave your feedback, we appreciate it. I'm sorry to hear that your experience with the Retail Barcode Label app wasn't satisfactory. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into getting this resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support

June 19, 2023

You shouldn't have to go through 4 to 5 steps just to print 1 price label. Additionally, it's very aggravating when Shopify makes changes without notifying their customers. One day the app is working, the next it's been changed creating havoc and loss income to retailers.

Mountain Attitude Designs™
United States
Over 3 years using the app
Shopify replied June 22, 2023

Hello! Thank you for leaving a review and sharing your feedback, it's greatly appreciated. I recommend reading over our help document (https://shopify.link/JeKo) for different steps to print a label, including from the product page and within the app. You can check out the Changelog (https://shopify.link/Y7dL) for platform updates, and I'd be happy to pass along your feedback about wanting to receive notifications when updates are made. Thank you again! - Greta, Shopify Support

August 28, 2023

Needs the ability to template a label so we can chose position and SIZE of the elements. For instance, the price is too small to read and we cannot move items to a 3rd row to make them larger.

Also, no way to specify a starting label (position) for sheet labels, so we end up wit a lot of wasted labels sine sheets can basically be used only twice.

Pelease address these issues.

Cats Like Us
United States
6 months using the app
Shopify replied August 31, 2023

Hi there! Thanks for sharing your feedback. In terms of creating a barcode template label, you can do so by following the steps here: https://shopify.link/rkZn. As for assigning a starting position for your labels, I'll be sure to share this feedback with our developers for consideration. -Mac, Shopify Support

June 19, 2023

Everything has been perfect, up until today. I'm not sure if it is a glitch in the system or a new feature, but when I try to print labels it takes me back to the template screen instead of Label Preview. It just adds another step to printing labels because i then have to search that product again to print a label.

Miles and Bishop
United States
4 months using the app
Shopify replied June 20, 2023

Thank you for taking the time to provide feedback and letting us know about this extra step. I can see why this would be an inefficient and time-consuming feature. Your feedback will be communicated to our development team. -Emily, Shopify Support

September 12, 2023

I can't get it to work and I can't get help

Modern Milk
United States
Over 4 years using the app
Shopify replied September 15, 2023

Thank you for your review. You can contact our support team for more help with the app here: https://shopify.link/vRnL. This guide has some helpful information that can help you out in the meantime as well: https://shopify.link/kdLk. -Erin, Shopify Support

August 19, 2023

I have a Zebra printer that I bought from Shopify and use the jewelry tag that looks like a barbell. This ap would work fine if you would just put an extra line for Title of product. Now the tag only shows price and barcode. This makes labeling the product and finding an item very, very time consuming. I have been using this same Zebra jewelry tag for 20 years with Quick Books point of sale and it printed Title, price, barcode and even 2 short variants. So why can't you take the time to make that title option available? Yes the font would be a bit smaller but still easy to read. This size tag is so perfect for all of our products and I don't even sell jewelry. Please, make our jobs easier. Thank you.

Pepperberries
United States
26 days using the app
Shopify replied August 23, 2023

Thank you for writing your review and for providing us with your feedback on how the Retail Barcode Labels app can be improved. We appreciate your suggestions and I will be sure to submit them to our development team. -Victor, Shopify Support

June 19, 2023

App usually works perfectly, however, today we're missing the specific product page that we are trying to print labels for.

It seems to be a glitch that won't allow us to print as it stays in a constant state of creating new barcodes.

United Kicks
United States
Almost 2 years using the app
Shopify replied August 8, 2023

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. I'm sorry to hear that your experience with the app wasn't satisfactory. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into getting this resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support

April 21, 2023

So far, this has integrated easily into my online and physical store. I started off trying to use the Avery pages with my regular printer. The margins were off and I could not figure it out. I messaged tech support, they said it was an Avery issue and to message Avery. That was quite frustrating and the reason I deducted a star. To save time, I purchased a Zebra series label printer and its been great since. Honestly, I am glad I ended up purchasing the printer as I can print one barcode and not have to load a page or waste paper. It is ready to go when I need it.

Bougie Bottoms Cloth
United States
2 months using the app
May 3, 2023

Prints barcodes but as soon as I try to scan with my POS it says not found or wont scan at all. This definitely is not user friendly.

Delightful Daisy Boutique, LLC
United States
About 1 month using the app
Shopify replied May 5, 2023

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you've had a less than ideal experience using the Retail Barcode Labels app. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into the issue that you're experiencing: https://bit.ly/2AWw5VA. - Blair, Shopify Support