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This app is not very helpful compared to the one that it replaced. Barcode Printer was much better based on assignment of barcodes. You can no longer export the whole list which is functionally not helpful either. I want to print my own using the Dymo printer software. It allows me to customize and I can easily import the CSV but now there is not even that function or if it is there, it's buried somewhere is the poorly designed GUI. Please replicate what was previously created or at least offer the same ability. If I could get a Zero Star I would!
The app needs to be able to cull together multiple products and variants along with updating inventory levels so that product inventory "check in" can be done with one procedural workflow and save time money and effort.
(example) Receive stock --> Verify quantity -> select products to check in-> update inventory level-> print barcodes-> get back to work!
Hey there, thank you for sharing feedback about how to improve this app! This is a current limitation due to the way product updates interact with the app. That said, we’re always working to improve merchant workflow, so I’ve followed up with you via email to log your feedback for our development team. -Lauren, Shopify Support
It's easy to use, but it doesn't have labels for the Rollo printer. So guessing to find what works is annoying. When I can get it to work, it works well.
Thank you for providing your feedback to us here, and I'm glad to hear that the app works well for you when you're able to get it working with your printer. The app is designed to work best with supported label printer brands, such as models offered by Dymo and Zebra, so may not be fully functional with Rollo printers. You can read more about the app and its supported models here: https://bit.ly/3vu8zXO. -Victor, Shopify Support
THIS - This app is almost perfect...
It's only flaw is the character limit assigned to the first line of the label. If you are over the character limit, it cuts off your title and adds in "..." at the end, instead of shrinking the title size to fit to the barcode like EVERY other app out there. Simply not usable until that is changed.
Hi. we have set normal price & discount price for our products but we cannot set which price we wanted to print on the label. by default it will set & print discount price.
Thanks for taking the time to share your review. At the moment, it's not possible to display the "Compare at" price of products on your labels. However, I can definitely understand how this would be a great feature to have, so I'll be sure to share this with our developers. Thanks again! - Julie, Shopify Support
The old app (replaced by this piece of junk) was much better. Printing customized labels was so easy. Now, with the "new" app, my workflow to print labels takes at least 4-6 times longer. I can longer print my customized labels within this app. I have to export the products, manipulate the export and then print the labels from with Dymo app. I should not have to give up my specific label format to meet what this app can do. This app was a huge step backwards.
In the 4 months since my review was responded to, I see no changes in how this app works to improve usability. Disappointing as this app was useful before Shopify thought the updated app improved the process.
Thank you for reaching out with this feedback. I understand your frustration with the process for printing customized labels, and how much more time consuming this task is now. With this in mind, I would really like to pass your thoughts over to our developers so that they're aware of how this is impacting your business. We are always looking to improve our platform, so we really appreciate you taking the time to write this review. - Rae, Shopify Support
Look like there was a recent update that cause a printing issue but this app should not be rated low. Before the issue and soon after its fix this app is great! It's much better then the old app. It printer faster with more options. Disregard all the 1 stars. An app should be give a rating of 1 just because of an update issue. This happen all the time to app.
I can't get it to work and I can't get help
Thank you for your review. You can contact our support team for more help with the app here: https://shopify.link/vRnL. This guide has some helpful information that can help you out in the meantime as well: https://shopify.link/kdLk. -Erin, Shopify Support
I dislike having to go through products alphabetically. I would like to be able to print the most recent products created instead of having to search, print, go back a page, search, print, go back a page, search print...you get the idea.
Thank you for leaving this review and sharing your feedback. I understand how beneficial it would be to have the most recently added products displayed first when creating and printing new labels.
Our teams are always working hard to improve the functionality of our apps, so I'm going to share your suggestion with them regarding the sort order of the products when printing labels. I'll reach out to you via email to ensure your feedback is logged with our development team directly. Thanks! - Rae, Shopify Support
Terrible app, I accidentally updated and now it prints all the barcodes off centre. Why can't it do what its meant to do, instead of working one day and then not the next
Thank you for sharing this feedback! This could happen if the template settings don't match/work with the dimensions set for the printer you're using. I’ve followed up with you via email in case you needed any further assistance on this, as I'm happy to help look into this for you to ensure you're able to print great looking labels. -Tisha, Shopify Support