Reviews (566)

Overall rating
2.3
Counts per rating level
  • 13% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 46% of ratings are 1 stars
March 28, 2024

VERY BAD!!! IT MESSED UP SO MANY OF MY PRODUCTS DUE TO GENERATING SO MANY DUPLICATE BARCODES...I BROUGHT IT UP SO MANY TIMES TO THEM AND IT STILL GENERATES DUPLICATES

JuniorKids
Canada
Almost 5 years using the app
Shopify replied April 1, 2024

Hi JuniorKids, thank you for your review and for your feedback. I am sorry to hear that you are experiencing this issue. There are cases where large catalogues can end up having duplicated barcodes. Our support team can help you in finding those duplicate barcodes though so you can manually update them. I recommend connecting with our live support to make this request. -Shay, Shopify Support

August 29, 2024

need to be able to add compare price on label

Colorado Ski Shop
United States
About 1 year using the app
Shopify replied October 30, 2024

Thank you for taking the time to leave us a review! I understand for some, displaying the compare at price is important. Labels have very limited space and typically customers are more interested in verifying size, etc. I will pass on your suggestion to our developers, though, as they are always interested in merchant feedback.

May 9, 2024

after trying to use this app several times, I'm giving it 3 stars. One of the main reasons is that when you want to print the barcodes, you have to select each product individually, which is not functional at all. I have over a thousand different products in my shop, and not having the option to select all off them with one click doesn't make any sense.

Teko Gallery
United States
8 months using the app
Shopify replied May 13, 2024

Thank you for your review and feedback. I will make sure to provide this information to our team. -Emily, Shopify Support

August 31, 2024

As a basic barcode app, this seems to do the trick. But I want to integrate with Google Merchant Center and it needs GTIN (12 character) and there isn't an option for it.

ShopMGW Store
United States
18 days using the app
Shopify replied October 30, 2024

Thank you for taking the time to leave a review. Our app will generate barcodes for in-store use using the last eight digits of the product ID. A GTIN is a globally unique id number and must be obtained externally. Any GTINs uploaded in the barcode field of the product can then be printed on labels.

May 13, 2024

A few complaints after using it for 6 months. It duplicates barcodes which I knew was going to happen so I started manually keying in my own #s. However there's a huge issue besides the duplicates and I've googled and saw this issue has happened to ppl 2 years ago. The barcodes stopped reading on POS camera. Only a few newer style / variant barcodes were able to scan while all the older ones that used to scan no longer scanned. After scanning would get errors such as, no response, or scanning a ridiculously long barcode # that's way more than 8 digits or couldn't be scanned message. Nothing have changed until maybe 2 weeks ago. We key in new product and barcode #s like usual. We have tested on the iPad and iPhone and everything is up to date. Still haven't solved this issue yet. We have lots of products and it's a huge issue for us now because we have to now manually type in each barcode to ring up items.

RINGLAND
United States
5 months using the app
Shopify replied May 14, 2024

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Retail Barcode Labels app. If you haven't done so already, I'd encourage you to follow back up with our Live Support so we can take a closer look at those errors to ensure this gets resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support

Edited April 4, 2024

Duplicates barcodes. Seems like way too many clicks to get to print the labels.
**UPDATE** I am aware of the reason. This still does not help. There is no warning or notice that a barcode is duplicated. There is no option for a 13 digit barcode to avoid this. To check each barcode and manually change duplicates will take FOREVER.

Elite Metal Design LLC
United States
About 1 month using the app
Shopify replied April 4, 2024

Hi, there! Thank you for your review.

Our app assigns barcodes to your products based on the last 8 digits of the product variant IDs. If a store has a large number of products, there is a chance that some of the variants can have the same 8 last digits, hence "duplicating a barcode" in such cases.

If you would like to add a different barcode, you can do so manually within each product. Here’s our Help Center guide with more information (https://shopify.link/qKmK).

Feel free to contact us here (https://bit.ly/2AWw5VA) if you need assistance with the app! - Greta, Shopify Support

April 24, 2024

ZERO STARS!! Do NOT waste your time. Constantly comes back with errors and will not generate barcodes. Followed all the 'fixes' suggested by support OVER and OVER and OVER and NOTHING works.

This has cost me a ton of time and issues with my store.

Cadence Equine
Canada
12 days using the app
Shopify replied April 26, 2024

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Retail Barcode Labels app. If you haven't done so already, I'd encourage you to follow back up with our Live Support so we can take a closer look at those errors to ensure this gets resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support

March 14, 2024

App randomly will not print bar codes for some products. I don't know how to fix this.

Boudoir Boutique
United States
9 months using the app
Shopify replied March 19, 2024

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with Retail Barcode Labels. To allow us to investigate further, I'd encourage you to connect with our Live Support so we can take a closer look into this: https://bit.ly/2AWw5VA. - Blair, Shopify Support

September 13, 2024

THE CODES ARE INVALID, GOOGLE WILL BLOCK YOUR WEBSITE

K’Wish
Australia
About 24 hours using the app
Shopify replied October 31, 2024

Thank you for your review! We understand how important it is to have your barcodes work in all marketplaces you utilize. If you are referring to the GTIN in Google for your products, they are a globally unique ID number and must be obtained externally. However, you can utilize these GTIN ID's as your barcodes to be printed on the labels! You can always reach out to our support teams at help.shopify.com to assist you with this issue!

May 12, 2024

This app is not working fine. Price section is checked but it couldnot show in label preview and in printing label

Gioiello Boutique
United Arab Emirates
1 day using the app
Shopify replied May 14, 2024

Hey, Gioiello! Thanks for reaching out. We'd be happy to learn more about the issues you are having with the app. Feel free to get in touch with us here: https://shopify.link/W8y0 - Dirk, Shopify Support