Reviews (549)

Overall rating
2.2
Counts per rating level
  • 13% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 13% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 47% of ratings are 1 stars
January 9, 2024

The labels don't fit the label half the time. And the SHopify support is useless helping us fix on how to center the label on the label itself. It prints it on the TOP of the label cutting it off no matter what we select and do.

Lori’s Kitchen Store
United States
Over 3 years using the app
Shopify replied January 11, 2024

Hi, Lori! We're sorry to see you are having trouble with the app and didn't receive the support you were expecting. There are many troubleshooting steps to attempt that such as ensuring the label size you are printing on is the correct size in the app. That being said, our team should have escalated your situation if you tried all troubleshooting and it did not work. As such, feel free to reach out to us again, or over social media so we can ensure you are being supported. - Skye, Shopify Support

January 10, 2024

We've been using Retail Barcode Labels for the last 4 years. While the app is generally functional, we desperately miss Quickbooks for labels because we could print on a partially depleted sheet. PLEASE offer an option to choose the column and row to begin printing on for Avery Standard - 5160 2.63" x 1" - 67mm x 25mm.

Additionally, the print area almost always slightly bleeds into the next label. We print from Google Chrome as suggested to minimize this, but wish we could shrink the barcode a bit for cleaner prints on our label sheets.

Aside from these 2 issues, the app has worked well for us.

The Sparrow Mercantile
United States
About 3 years using the app
Shopify replied January 12, 2024

Hi, there! This is great feedback, and I have passed along your suggestions to our developers. Thank you for sharing! Greta, Shopify Support

August 3, 2024

Ürün başlığında Türkçe karakterler (ç, ğ, ı, İ, ö, ş, ü) kullandığımda baskı yapınca başlık gözükmüyor. Bu durum, Türkçe karakter içeren ürün başlıklarının düzgün bir şekilde yazdırılamamasına neden oluyor.

En Uygun Oto Parça
Türkiye
6 days using the app
Edited December 21, 2023

Good afternoon, we want to evaluate the possibility of having a personalized label with the price of the product that is displayed larger and more legible.
for zebra

Titaniccenter.com
Venezuela
Over 1 year using the app
Shopify replied January 2, 2024

Hi, there! Thank you for your review. I have shared your feedback with our developers for consideration. - Greta, Shopify Support

December 3, 2023

I wanted to give this app a 5 star review. I use it to print barcodes and not to make them. Only issue I really have is the name of the product. If you have a long product name, the letters become so small that you need a magnify glass to be able to read them. If there is a way to customize the size and shrink down the size of the actual barcode the application would be perfect for what I use it for.

Simply Organic Soaps
United States
20 days using the app
October 19, 2023

Almost 50% of the time, this App fails to assign a barcode to a new item. We have to check it each time before printing...very time consuming. Also, no description on dumbbell style tags so you have no idea what product the tags belong on. How can you not have a description field? Our old system did, and it was 20 years old...

Clever Girl
United States
5 months using the app
Shopify replied October 24, 2023

Thank you for your review. I am sorry to hear our app is not working as it should be. Please contact our Support Team (https://shopify.link/qL3P) as they can look into this for you. -Emily, Shopify Support

November 10, 2023

App works great! Would be even better if it was able to create barcodes without the first number being a 0. Having a 0 as the first number of a barcode creates issues when exporting/importing data as the 0 is often removed in the process.

Astro Discs TX
United States
2 months using the app
Shopify replied November 13, 2023

Hi there, thank you for your review! We appreciate you taking the time to share your feedback with us and your suggestion will be passed on to our development team. -Victor, Shopify Support

September 12, 2023

I can't get it to work and I can't get help

Modern Milk
United States
Over 4 years using the app
Shopify replied September 15, 2023

Thank you for your review. You can contact our support team for more help with the app here: https://shopify.link/vRnL. This guide has some helpful information that can help you out in the meantime as well: https://shopify.link/kdLk. -Erin, Shopify Support

January 28, 2024

This app saved me!! The task of customizing barcode and sku details on a label for thousands of variants seemed so overwhelming until I discovered this Shopify app demo on youtube. Takes my gs1 barcodes which are already imported in Shopify. Can customize label to include sku and variant details. So quick and easy. Minimal work needed.

Mama Coco
United States
About 18 hours using the app
October 17, 2023

in retail barcode scanner app i selected that sku and price should be shown and but its not showing at the time of printing

Trrendo
India
About 1 month using the app
Shopify replied October 21, 2023

Thank you for taking the time and bringing this to our attention. If you're not seeing the prices on the labels, then you may need to add the label attributes for the prices when creating the barcode label template (https://shopify.link/rkZn). However, if the problem continues to persists, then please get in touch with us via the Shopify Help Center (https://shopify.link/vRnL) and we'd be happy to take a closer look at your account. Cheers. -Elias, Shopify Support