Overall rating
2.3
Counts per rating level
  • 14% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 13% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 47% of ratings are 1 stars
January 2, 2019

This app is awful. The other app worked just fine for my business. This app cuts off words and just adds a "..." to the end. Are my customers supposed to guess what the rest of the words say? This app is terrible. Way to make our jobs harder guys!

SWEAT Active Fashion
United States
About 2 years using the app
Edited August 1, 2019

Horrible! Needs an option on WHICH price to include on the barcode. If you move an item to your sale rack, it would be helpful to select if you want the barcode to include the price or the compared at price.

Feather Baby
United States
About 2 years using the app
Shopify replied August 15, 2019

Thank you for sharing this feedback with us!

The compare at price is designed to be a display only option for customers to see any discounts on products. Barcodes will print displaying the amount that they will charge for. That's why it isn't an option for printing at this time.

That being said we’re always working to improve the options in our apps. I’ve followed up with you via email so that I can share your feedback with our development team. -Lizzy, Shopify Support

May 1, 2020

This is a very clunky and buggy app. The previous app was much better. None of my employees can figure out how to use this. Resulting in lots of label waste. The many steps are one of the problems and there's obviously some print driver (do they even exist anymore) issues. It's made barcoding very frustrating and inefficient.

Marigold Way
United States
Almost 2 years using the app
Shopify replied May 6, 2020

Thank you for sharing this feedback with us.

We have teams dedicated to making sure feedback is heard and applied to future developments in the apps we offer. We’d like to chat more about your experience and which features are causing frustration.

I’ve reached out to you via email, and look forward to continuing our conversation! -Lizzy, Shopify Support

Edited October 12, 2020

It's great. You can change the order of the data so it can show the price bigger. I would give it five star if it would print directly instead of open another page. My clients are compleining since the euro sign shows before the price and too close. They see € 4,95 instead of €94,95 and i should be 94,95 €

Ecru.es
Spain
Almost 2 years using the app
Edited June 9, 2021

We are trying to use this app for labels in our retail shop. We purchased avery labels as the app states it can print on avery, however, there is no 1x1 square template. We now have 5000 labels and no way to print on them as well as unmarked products. Shopify told us to contact the developed for a solution and they told us they were not adding that template at this time.

Zinc Garden
United States
Almost 2 years using the app
Shopify replied June 19, 2021

Hey, there. Thank you for taking the time and sharing this feedback with us. While I can confirm that Avery labels are supported, our guide (https://bit.ly/3zG8um4) does indicate that only their standard label size (2.63" x 1") is supported at the moment. Nevertheless, we can see how supporting more label sizes (for Avery) can be beneficial for our merchants, like yourself, and we'd be happy to pass this suggestion along to our developers for future considerations. Cheers! -Elias, Shopify Support

Edited May 15, 2019

The only good thing about this app is the new bulk editor. THAT SAID, YOU HAVE TO REMEMBER THE NAME OF ALL THE NEW PRODUCTS THAT YOU ENTER. BECAUSE IT DOES NOT PULL ALL NEW PRODUCTS LIKE THE OLD APP DID. Very disappointed as we absolutely love using Shopify but something as simple as not having a proper working label printer program may have us looking elsewhere. Have used Shopify for 2 years at our storefront.

Sincerely Yours 1848
United States
Over 1 year using the app
Shopify replied June 7, 2019

Hey there, thanks for sharing this feedback about the Retail Barcode Labels app! This is a current limitation due to the way the app interacts with your product catalogue. That said, we're always looking for ways to improve our apps' workflow, and so I’ve followed up with you via email so we can look into this further and log this feedback with our developers. - Lauren, Shopify Support

Edited November 21, 2020

App still problmatic i made a product up at start of year and then made one up yesterday. Duplicate barcode. How does this happen. Such a good app if it was working the way it does 90% of the time. Daniel info@styleomagh.com

Style Boutique NI
United Kingdom
Over 1 year using the app
Shopify replied June 4, 2019

Thanks for sharing your feedback Daniel! We constantly working to improve our app functionality, so I want look into this for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support

August 18, 2020

We have thousands of duplicated barcodes and were told previously it was because of a switch that happened with the system. They told us older products that were created before the switch may have duplicate barcodes created, but we have new products created daily that are being given duplicate barcodes. This causes issues with other third party apps that cannot differentiate between our products because of duplicate barcodes.

Madison + Mallory
United States
Over 1 year using the app
Shopify replied August 25, 2020

I'm sorry to hear that you've experienced this with the Retail Barcode Labels app but thank you for notifying us of the trouble you've experienced here. I'd like to take a closer look and see if there's anything else we can do to troubleshoot this issue, so I will be sending an email to you shortly to discuss this with you further if you're still looking for help. Please get back to me there if that is the case. -Oliver, Shopify Support

March 9, 2019

Export your products to an excel spreadsheet and use the DYMO label making program. Way easier than using shopify's garbage excuse for a bar code app. if I could rate this a zero I would.

Veranda 804
United States
Over 1 year using the app
Shopify replied April 24, 2019

Hey there,
Thank you so much for this feedback. I am sorry that your experience with this app has been less than satisfactory. I have followed up with you via email if you would like any support or to give any more feedback please do get back to me there. -Bo, Shopify Support

Edited January 16, 2020

ANOTHER UPDATE! Why can we no longer print end to end labels? The only choices are side by side. I have tons of rolls of end to end because that is what I use to print. Now those won't work AT ALL!!!

UPDATE----It's STILL terrible! I went to print barcodes after having not printed any in quite a few months and it won't print all the lines even though it shows correctly in the print preview. And I've checked all the print settings. Seems I'm not the only one with this issue!!!! PLEASE FIX IT!!!!!

Terrible! It is NOT user friendly! PLEASE bring back the previous Barcode Printer app!!! I am NOT happy that something that worked great was replaced with garbage!

Eleven Peaks Trading Co.
United States
Over 1 year using the app
Shopify replied April 24, 2019

Hey there. We really appreciate your feedback. I have gone ahead and followed up with you via email to provide support and gather any further feedback may have for this app. I look forward to hearing from you. -Bo, Shopify Support