Return Prime: Exchange &Refund , 602 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this app beneficial for automating the return and exchange process, enhancing efficiency. It's praised for its robust features like processing single refunds for multiple items and customization to match the merchant's site. The seamless integration with platforms like Shipstation is appreciated for easy return shipping management. The responsive and proactive customer support is highly valued for its commitment to quick issue resolution and merchant satisfaction. It's seen as a valuable tool for streamlining return processes and improving customer satisfaction.
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We are quite satisfied with Return Prime. The interface is easy to use and the whole process of exchange & return has become smooth.
I have had a very positive experience so far with the customer service chat with Return Prime! It's been great!
The interface is clean, and customer support is excellent.
Return Prime has completely revolutionized the way I manage product returns in my online store. It's an absolute game-changer!
THANK YOU - GREEVA MISHRA
It's pretty easy to use but few changes in the app is recommended which will definitely go a long way.
I love the app even though i feel like its abit pricy, but we have been using it for a while now and its really cool and we love the customer support
Moreover, the representative's patience and willingness to go the extra mile were truly remarkable. They guided me through each step of the troubleshooting process, making sure I was comfortable and confident in executing the required actions. This level of personalized attention is a rarity in today's fast-paced world, and it left a lasting impression on me.
Believe me their customer support is far more better than many big companies, they are so kind polite and helpful towards their clients. support staff @wonder guided me to integrate the app to my website and done it only in few minutes. loved their service. Fast and quick service. Appreciate it.
Lovely app. Good for managing return and exchange. And this smart and beautiful woman from support team, Greeva Mishra is always there for help. Must have for all e-commerce stores.
We've just started using return prime to clean up and make our exchange and returns process more efficient and seamless for our customers as well as our team. We're really happy so far with what we see. The team is also available for any help we need and that's been a big plus in setting up the tool and improving our current syatem.