Reviews (746)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.
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This was the best help chat I have ever encountered!
I have just started using the app, but I can already note the admirable work of the support team, very quickly and lucidly helped me to customize the app for my site. Recommended
"This app is a lifesaver! The Return Prime system is efficient and user-friendly. I can easily process return requests, keeping my customers happy. It has streamlined my customer service, and I couldn't be happier."
I've attempted to use two other return portal apps and this is by far the easiest, painless one to set up lol Thanks to the amazing customer service!
Very good service , satisfied with instant solutions.Would like to get plans with more than 450 request per month
So helpful!! Always making exchanges/returns easy! Thanks so much!
Great customer service, responds to questions within minutes, and the app is very easy to get used to.
Absolutely phenomenal customer service! They respond with lightning speed, guide me through every step, and the app is incredibly user-friendly. Without a doubt, it deserves a rating of 1000 stars.
Thanks for helping out . we got instant and prompt support . Thank you so much for fantastic support. Keep it up .
Regards,
Devendra
Loosebucket
I have had a very positive response with the support I received, they was quick and proactive and reached out to me. I highly recommend the use of the app.