Reviews (732)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining returns and exchanges, noting it significantly boosts customer satisfaction and saves time. It features capabilities like processing multiple refunds simultaneously, instant shipping labels, and customizable text and buttons to match branding. The app is user-friendly, easy to set up, and supports multiple integrations. The support team is particularly praised for their responsiveness and effectiveness in resolving issues and implementing feature requests.

Edited October 14, 2024

we've been with return prime for about a year and they have been great!

Parentgiving
United States
Over 1 year using the app
March 9, 2024

Haven't used yet. But Wonder woman helped me get the app installed. She was great. Go avengers.

Chester Threads
United States
22 days using the app
April 17, 2024

the support was amazing i had fun too

home finds
Andorra
4 months using the app
March 7, 2024

The feature and customer support of this app is very good. Organized and well help you solve your problem.

Cheap Mill
India
7 days using the app
June 11, 2024

Very helpful and knowledgeable Staff

Egyptian Linens
United States
1 day using the app
December 3, 2023

100% wonderful support and help! Recommend this app to everyone!
Quck replies and perfect knowledge from the customer service person named Wonder.

Tellusify
United Kingdom
3 months using the app
November 20, 2023

I just installed this app to my store. So I can’t really give a review on the app as of yet… but what I will say is that the customer service representative are phenomenal and I had the pleasure to be assisted by “Wonder” she was patient and such a big help she made sure to answer all my questions and help set my entire account up with the app. Keep up the great work . I will follow up with a review about the app once I see how well it works for my store

ALTEREGO BRAND & Co
United States
About 22 hours using the app
December 3, 2023

Very helpful support. Customized everything how I wanted very fast.

Vugalli
Portugal
2 months using the app
December 20, 2023

Exceptional service from Return Prime! Swift and hassle-free returns, coupled with a responsive and friendly team. Their efficiency and commitment to customer satisfaction have truly impressed me. A go-to for stress-free returns/Exchange—highly recommended!

Zink London
India
4 months using the app
November 29, 2023

Super helpful customer service/support!

Maguire Shoes
Canada
Over 1 year using the app