Reviews (746)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.

January 10, 2024

its the best app to manage and allow customers to make returns and exchanges on shopify with amazing support for anything.

Actan
Saudi Arabia
About 1 month using the app
November 28, 2023

"Return Prime has been a tremendous help in our e-commerce journey. It simplifies the return process, making it smooth for both us and our customers. The app's customer support is responsive and always ready to assist."

Lustisecrets
India
About 2 months using the app
March 5, 2024

Great customer service, quick response and effective

No Emotions
United Kingdom
Over 1 year using the app
November 30, 2023

Return Prime delivered exceptional customer service, swiftly resolving my issue with a friendly and efficient team, making the return process truly hassle-free and impressive. A commendable example of customer-centric excellence!

Befikray.com
India
7 months using the app
May 21, 2024

The app was quite easy to setup. The support is really helpful and quick to respond.

Desi Minimals
India
1 day using the app
February 20, 2024

Just started testing out this app and the support in setting up the account was beyond phenomenal. Great support on the online chat as I was helped setting up the account.

STR8 SPORTS, Inc.
United States
3 months using the app
February 21, 2024

The setup process was super easy and the chat support I received to make sure I had everything set up correctly was really great!

Lavender Blue Lane
United States
9 days using the app
May 28, 2024

The live chat team are amazing support anytime needed.

Anna Rose Apparel
United Kingdom
15 days using the app
January 16, 2024

great customer support so far! Only just installed the app and was met with a load of help. The app integrates perfectly with my store's theme.

STYLACASE
United Kingdom
About 1 month using the app
June 25, 2024

very good support

FLYING HIGH - THE LABEL
Germany
About 18 hours using the app