Reviews (746)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.

Edited February 12, 2024

I'm not savvy at all with regard to adding Apps and making sure they work and function properly. But I was blessed to have the opportunity to work with Greeva with Return Prime customer service. Greeva was able to assist me with setting up my account with ease. Basically, Greeva said, sit back and let me get you setup! This was one of the best customer service experiences that I ever experienced.

The Global Majority
United States
About 1 month using the app
May 30, 2024

Really amazing and quick customer support, they are very supportive and show a professional works
Thank you team

Cupindy
Egypt
About 23 hours using the app
May 7, 2024

We started using this app recently. It's a feature-rich app with many integrations available. Special shout out to the support team. Very quick and responsive.

Moms Ever
India
12 days using the app
April 3, 2024

I would like to say thanks for quickly help and my issue has been resolved.

Domin8Active
India
4 months using the app
November 30, 2023

The app itself is so easy to use and very customer friendly. The support I received when setting up was amazing too. Would definitely recommend.

Fun Dad Dean Shop
United Kingdom
8 months using the app
July 18, 2024

Great Service

Chillouts Headwear
Germany
About 22 hours using the app
December 23, 2023

The Return Prime app exceeded my expectations with its seamless return process and user-friendly interface. What truly stood out was the brilliant customer service—prompt, attentive, and incredibly helpful. The support team went above and beyond to address my concerns, making the overall experience with Return Prime truly exceptional. I highly recommend this app for its efficiency and outstanding customer service via Greeva

Janasya
India
9 months using the app
May 8, 2024

Very responsive to me at 2am! Helped to solve y shipping issue.

theswankyboho
United States
Over 1 year using the app
March 1, 2024

Very useful app, on back end and also as front end. We use it for the exchange and it's really well done. Great support from the team

Mason's
Italy
3 months using the app
May 9, 2024

This app enables our customers for an easy and smooth return process. Looking forward.

Cotton Folk
India
8 days using the app