Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for automating the return and exchange process, enhancing efficiency. It's praised for its robust features like processing single refunds for multiple items and customization to match the merchant's site. The seamless integration with platforms like Shipstation is appreciated for easy return shipping management. The responsive and proactive customer support is highly valued for its commitment to quick issue resolution and merchant satisfaction. It's seen as a valuable tool for streamlining return processes and improving customer satisfaction.

October 24, 2021

Return Prime is one of the most exceptional apps on Shopify marketplaces. Wouldn't have imagined handling returns and scaling our venture without them. Kudos to Saket and team for providing exceptional support and improving the app while incorporating the feedbacks.

SAADAA
India
About 2 years using the app
October 15, 2021

Earlier it was way to difficult to manage my exchanges manually, now With the integration of this app on my store i am able to manage my exchanges and returns easily. Their team gives me very quick response to my problem and not only helped me in managing my exchanges and returns but helped me in various other integration to run my website smoothly. Keep up the good work. Regards
Happy Client

Botnia
India
About 2 years using the app
Edited October 11, 2021

We've been using Return Prime for a year now. It's super easy to manage returns and exchanges. it allows us to create multiple level user accesses that makes the process smoother and effective.

XYXX Apparels
India
About 2 years using the app
October 24, 2021

This app is great and so easy to use! Set-up was quick and painless and when there was one thing I was unable to do on my own, the team was very responsive with help

Boxford Comma
United States
About 2 years using the app
August 5, 2021

Don't know if we love the app more or the team making it all possible ! Sanket and team have gone above and beyond conventional systems to tailor the app to our store's needs and return policies. We had different policies for different kind of products, so we had to manually take actions with respect to the kind of products sold but the team at Return Prime has helped us create a seamless experience to manage returns and build a return centre that minimised our need to manually manage returns via e-mails and automate the tiresome process. This has enabled us to build a strong foundation for scaling and creating trust with customers (like us) who feel frustrated to write a mail for a thing as simple as a creating a return :D Super greatfull to the "wonder"full team, highly appreciate their perspective of making things happen!

Oziss
India
About 2 years using the app
September 23, 2021

I used this app to help me with my returns and exchanges. I love it! Customer Service A1. I recommend this app!

Fierce Fit Shoetique
United States
About 2 years using the app
Edited October 6, 2021

Return Prime: It's a great returns management app with good customer support. The auto pick-up/refund features are so handy and thoughtful. The Grow plan suits us fine with an allocation of 80 returns per month. No looking back!

No Nasties
India
About 2 years using the app
Appsdart Solutions Private Limited replied October 8, 2021

Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We will keep empowering with the same dedication and energy.

December 5, 2022

this app is great, very easy and simple to use, and has a very cooperative support team. thank you for this great app

ALCIS Sports
India
About 2 years using the app
January 12, 2022

Great App. Much easy to handle returns for my team and also for customers. Many options for refunds and exchanges

EShine
United States
About 2 years using the app
October 21, 2021

The beast returns management app in the market. Packed with a whole lot of features, this app really makes like super easy and is a game changer for returns management. This app will save the day for the customer and you.

AkroBon.com
India
About 2 years using the app