Reviews (746)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.

August 18, 2021

Honestly I had another return app for 2 weeks and did'nt get nothing resolved!!!!. I deleted and down loaded this app. What took me hours and weeks with the previous app was handled within 1.5 hour with Return ship !So I'm happyyyyyyy.
Highly recommend !!!!!

Light and Fig
United States
Over 2 years using the app
September 16, 2021

I was able to setup the app really fast. It looks amazing right from the start.
Talked to the team and got amazing help and feedback. 5 stars!!!!!

Narooma
Brazil
Over 2 years using the app
October 22, 2021

We just implemented this app for our Returns process and have been very happy with it. There were some functionality issues we were having, but they were so quick to address them and fix them. Also, they have been willing to add functions for us to better service our customers.

Freshly Picked
United States
Over 2 years using the app
April 5, 2022

Best app for your shopify store!!
Best Customer service!!!!!
If you need return & exchange app this is the one!!!!

KNOWSTYLE
United States
Over 2 years using the app
Edited October 19, 2021

So far setup has been smooth and look forward to using this app to resolve our store issues in the future.

MAPIR CAMERA
United States
Over 2 years using the app
October 1, 2021

I installed this app and it is really worth for returns or exchange. Support service or Return Prime is amazing. They helped me on installing and integrating with my shipping partners. I loved their quick service. I will definitely recommend this app.

Crosscreek
India
Over 2 years using the app
Edited November 28, 2023

We tried a lot apps, buts thats the one with the most automation and other individuell settings. Moreover the customer service is reachable in only seconds via live chat and the try to male everything possible. Great service and great App!

Kombuchery
Germany
Over 2 years using the app
January 28, 2022

Best returns management app i tried so far! Really easy installation and a very nice support-team! 5 Stars!

Vinstockz
Germany
Over 2 years using the app
December 28, 2021

Great app for return and exchange. its really made easier for our reverse pickup and return orders. Kudos to the team.

Saaki
India
About 2 years using the app
Edited April 14, 2023

Support is prompt and good, they have been enhancing the features from time to time which is good to see

Urban Space Home Furnishing
India
About 2 years using the app