Reviews (745)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.
Refine
-
By rating
Best customer service! Thank you for all your help getting us set up and customizing the app for us!
Great App. Much easy to handle returns for my team and also for customers. Many options for refunds and exchanges
The beast returns management app in the market. Packed with a whole lot of features, this app really makes like super easy and is a game changer for returns management. This app will save the day for the customer and you.
Good app. Simple to understand and support is second to none. We're a UK business with three warehouse locations. The app is 90% there to supporting all our needs, but the support has listened to all our feedback and are actioning everything we need to make this work smoothly for us. Would recommend
Awesome support! From setup help to addressing any ongoing challenges, these guys have been 2nd to none
BEST CUSTOMER SERVICE!!!! Quick and Responsive when I had an issue, they fixed it immediately! Thank You!
Hilfreiche Funktionen für den Retourenprozess, Formulare übersetzbar, sehr schneller und hilfsbereiter Kunden-Support.
We used this app , and really find is easy to use . The preface is quite easy to understand and very approachable. Also , all the queries are quickly resolved by the team. The team is really responsive to our query and gives quick resolution.
We have not faced any major challenges working with this app. Good customer support - responses have been quick most issues have been resolved quickly.
Outstanding service and app, includes all we need. We are fulfilling our shopify orders with Amazon and have been looking a while now for a simple return possibility for our clients. Return Prime has all we need: DHL (Germany) Interface, a customizable return center and customizable emails. The app will save us a lot of time each month and makes returns a lot easier for our customers. Their customer service is also notable, they provided quick help with a small interface issue we had and even translate an email template for us. Thank you guys, keep up the good work!