Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for automating and streamlining the return and exchange process, enhancing efficiency. It offers customizable features and integrates seamlessly with other platforms. Many commend the responsive customer support and the immediate provision of shipping labels to customers. It's described as a game-changer for e-commerce, improving the post-purchase experience and customer satisfaction. The developers are receptive to feedback and consistently work on updates and improvements.

December 23, 2021

Great App for returns & exchange feature. Really made our reverse process easier. Would recommend it to others. I really appreciate the level of support. Keep going.

Koovs
India
Over 1 year using the app
Edited November 1, 2021

I am using the program to do a zero-waste recycling program very flexible amazing & immediate help!

Breathe Naturals Deodorant
United States
Over 1 year using the app
October 11, 2021

Really easy to set up and use. Great customer service. Followed up directly with me. Can’t fault them. Made our returns process more credible

ChesQuin Interiors
United Kingdom
Over 1 year using the app
July 13, 2021

We had been looking for an alternative to our returns app for a while now. But we needed a connection to Shippo, which is now possible since yesterday. So I installed the app and what can I say great. Everything is customizable, all texts can be translated into the required language. A couple of things had to be adapted, so we turned to the support and this was really extremely helpful and has implemented everything within a few minutes perfect. Now everything is fine, and works as desired. We can rate this app and especially the suport with 5 stars.

Conrad Hasselbach Shoes & Garment
Germany
Over 1 year using the app
February 4, 2022

Though I only had help installing the app. The rep Wonder was amazing. She took over the process and set it up from start to finish. I hope the app performs just as well as her. Thanks

Queen's Posh Accessories
United States
Over 1 year using the app
March 1, 2022

The app is super flexible. You have a lot of opportunities. I had troubles connecting my DHL account but the support was super helpful.
All in all a great experience :)

Ramona Lippert
Germany
Over 1 year using the app
August 11, 2021

We ask it and we get it! Super approachable Team that enables us to simplify and streamline our multiple tasks- they undertake all the measures to ensure they deliver amazing customer experience and thereby ensuring ultimate goal satisfaction!!

Neeman's
India
Over 1 year using the app
January 6, 2022

Brilliant and thoughtful app. The developers of this app have included all the possible use cases of the return-refund-exchange process. User and seller friendly interface. Prompt support team. The team was extremely helpful while onboarding process and resolving our concerns. Definitely recommend for channelizing the Returns Process

RUNWAYIN
India
Over 1 year using the app
September 16, 2021

I'm a new business owner, and Return Prime was beyond exceptional at making this so user friendly. Their support assisted me every step of the way to make sure it was perfect! I highly recommend to anyone looking for simple to use return system!

Jay’s Curls
United States
Over 1 year using the app
May 16, 2022

Very good customer service, helped much at the setup! I hope it works without any big problems in the future. Thanks!

Manzude
Germany
Over 1 year using the app