Reviews (745)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.

Edited August 6, 2021

App davvero fantastica, funziona alla perfezione. Possibilità ance di traduzione. Lo staff ti aiuta in live chat e sono super rapidi

Animostore
Italy
Almost 2 years using the app
June 1, 2023

The team at Return Prime are incredibly helpful. The app is super easy to navigate too, it has made my returns & exchanges for my customers a seamless process. Thank you!

INDY Sunglasses
United States
Almost 2 years using the app
September 21, 2021

We recently started using this app and we find it very useful and convenient. The customer support team is really helpful in understanding our needs and providing solutions based on our requirements.

The Mom Store
India
Almost 2 years using the app
October 23, 2021

We Using this App since 1 years. Such a great app and also support team is very well. thank you for giving better solution : )

Karagiri
India
Almost 2 years using the app
October 22, 2021

Return Prime has been very helpful and it has simplified the otherwise cumbersome process for both customers and our team. Their customer support is top class as well. Kudos to Saket & his team - highly recommended.

Gulabi Dori
India
Almost 2 years using the app
August 9, 2021

We have been using this APP since the beginning and every time we are stuck somewhere or need to make modifications accordingly to our business module we get on-point services from Saket and the team. Kudos guys and way to go. Keep introducing new products for our seamless operations ;)

Libas
India
Over 1 year using the app
November 10, 2022

I use this app to make exchanges easier for our customers. With this app, customers can choose to exchange within all products, and not just for the product they purchased. The set up was easy, and the customer service reps respond quickly.

Kingdom & Will
United States
Over 1 year using the app
December 23, 2021

Great App for returns & exchange feature. Really made our reverse process easier. Would recommend it to others. I really appreciate the level of support. Keep going.

Koovs
India
Over 1 year using the app
Edited October 29, 2021

This app is extremely efficient and well implemented. Saved us a lot of time spent talking to clien.

Unniyarcha Jewellery
India
Over 1 year using the app
September 24, 2021

Best app for your shopify store back end sport team very provide best service ever love it everyone use this app

Neyah beauty
India
Over 1 year using the app