Reviews (712)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for streamlining the return and exchange process, improving operational efficiency and customer satisfaction. It features a user-friendly interface with customizable options, immediate shipping labels, a unified refund process, and flexible return and exchange rules. Continuous app updates and proactive customer support ensure easy setup and integration, enhancing the overall merchant experience.

October 21, 2021

Really great app. Saves a lot of time and hassle. The bot feature is very nice and useful. Support is Fabulous!!

Coozly
India
12 months using the app
August 8, 2022

I havent used it yet but the developer contacted me and explained every detail via google meeting. And setted up the app for meş And it seems like it is great to lead refunds and to build trust among customers. Also all functions are opened to the users. The difference between pro and free plan is the numbers of customers’ refund issues per month. You can decide to the plan according to your needs.

CUTE WEIRDOS UNIVERSE
United Kingdom
12 months using the app
April 19, 2023

Works well and has very good customer service. The pricing is also very affordable as well. Highly recommend

Wildhunter.ie
Ireland
12 months using the app
April 25, 2023

Return Prime is a game-changer for our Shopify store. It has simplified the process of processing returns & exchanges, allowing us to serve our customers better while saving time and money. The features are comprehensive, the interface is intuitive and the customer service team is top-notch. We highly recommend Return Prime to anyone who needs a hassle-free solution for their return & exchange management needs!

SASSAFRAS
India
12 months using the app
April 22, 2024

A very good app, i can say that their support is TOP LEVEL. I really appreciate the help and all the gifs .
100% recomended.

Paola Tienforti - Sito Ufficiale
Romania
About 4 hours using the app
November 22, 2022

I was introduced to Returns Prime last month and honestly it has really changed the way we handle and process returns. After searching for many months we found the perfect returns platform for the Indian market as it integrates seamlessly with Indian courier providers. The service team is also very prompt and responsive. Great job !!

Salty Accessories
India
12 months using the app
December 14, 2023

Great customer help

NodaBlue
Netherlands
9 months using the app
August 10, 2023

Effortlessly transformed our return and exchange process. This app is a must-have for simplifying operations and enhancing customer satisfaction!

Minimal Drops
India
11 months using the app
December 13, 2022

I switched to Return Prime from another service more than 1 year ago. I find the app useful, with many good features like Exchange for any product in the store, various refund options for my customers, incl. bank transfer which is absolutely needed for the markets my store operates. The back-end works smooth and my overall experience with Return Prime is positive.
The team behind the app is very responsive and open for new features and improvements.

Plámenna Fashion Boutique®
Bulgaria
11 months using the app
October 13, 2022

Great customer service from Saket who was the person who helped me through setting up the APP! I highly recommend and the app is easy to use!

Wear The Magic Shop
United States
11 months using the app