Reviews (745)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.
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I am using the program to do a zero-waste recycling program very flexible amazing & immediate help!
We have started using this recently and so far it has been good. The support from Return Prime team has been very prompt and we hope their solution keeps improving as time goes by.
Return Prime App is intuitive and user friendly interface. App's design is incredibly easy to use and for initiating returns. The customer support team is very responsive and addresses any queries, ensuring a seamless experience for users.
Really easy to set up and use. Great customer service. Followed up directly with me. Can’t fault them. Made our returns process more credible
We had been looking for an alternative to our returns app for a while now. But we needed a connection to Shippo, which is now possible since yesterday. So I installed the app and what can I say great. Everything is customizable, all texts can be translated into the required language. A couple of things had to be adapted, so we turned to the support and this was really extremely helpful and has implemented everything within a few minutes perfect. Now everything is fine, and works as desired. We can rate this app and especially the suport with 5 stars.
The app is super flexible. You have a lot of opportunities. I had troubles connecting my DHL account but the support was super helpful.
All in all a great experience :)
this app is great, very easy and simple to use and very cooperative support team. thank you for this great app
We ask it and we get it! Super approachable Team that enables us to simplify and streamline our multiple tasks- they undertake all the measures to ensure they deliver amazing customer experience and thereby ensuring ultimate goal satisfaction!!
Brilliant and thoughtful app. The developers of this app have included all the possible use cases of the return-refund-exchange process. User and seller friendly interface. Prompt support team. The team was extremely helpful while onboarding process and resolving our concerns. Definitely recommend for channelizing the Returns Process
Awesome app, the team was really able to answer a lot of my questions and helped me set up a system to allow for a great return process.