Reviews (712)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for streamlining the return and exchange process, improving operational efficiency and customer satisfaction. It features a user-friendly interface with customizable options, immediate shipping labels, a unified refund process, and flexible return and exchange rules. Continuous app updates and proactive customer support ensure easy setup and integration, enhancing the overall merchant experience.
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Great support. Very helpful. Quick Response. Surprising. Great client support
Hyelladi Helped me set up everything. The app installation. Page portal and more. It makes my life so much easier.
What impressed me the most was their user-friendly automated return and exchange system. If you're looking for a company that excels in addressing return and exchange issues, and values a straightforward refund process, I highly recommend Refund Prime Company. service is incredible.
We are switching to this app currently and while we initially ran into some bugs with our Shipstation integration and email notifications, the support we have received from the tech team has been phenomenal. I have never experienced such wonderful service with a software provider before.
Very great support helped me enable the return portal manually. They also helped me add other css customisations to improve my return portal. They put all this effort in for my company when I was using the free plan. I would recommend this app to every business owner who wants to create a return portal for their customers.
Just 100% worth it. The timely and effective support. Efforts they've put deserves an appreciation especially Shubham from the team, thanks a lot:) Excellent experience so far<3
L'application est super simple d'utilisation et le support est vraiment à l'écoute . De plus grace à cette application les retours seront beaucoup plus simple à faire pour les clients.
Return Prime app exceeded my expectations with its user-friendly interface and swift processing, making my return and exchange filing a breeze. Highly recommended. Thank you so much Greeva for your invaluable support.
We work in a very technical business selling TV Parts so we needed a very specific and technical returns app. Return Prime met all of our needs with flying colors and in fact, we required some custom coding to alter our return portal and the team at Return Prime took care of us ASAP. Their support and technical teams are very communicative and honest and they helped us come to a custom solution for our business. We employ a lot of apps on the Shopify Marketplace and Return Prime is by far the best supported and active team we have ever worked with. We cannot thank them enough for all their hard work and if they develop any other applicable products for our industry you can bet we will be the first ones to install them!
Really appreciate of their customer services. I installed 5 return and refund app at the same time.Just this one fixed my issues in 12 hours.So professinal and kind.I will recommand this app to everyone.
I've attempted to use two other return portal apps and this is by far the easiest, painless one to set up lol Thanks to the amazing customer service!