Reviews (745)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.

Edited July 23, 2024

Could not help enough, very swift and to the point.

Joshua Ellis
United Kingdom
Over 1 year using the app
August 19, 2021

We have been using this app from a very long time now, and kind of support we have got is incredible. This app is totally recommended for everyone. This has made our returns management seamless. keep up the great work guys!!

Rajasthan Royals
India
Over 1 year using the app
November 19, 2021

This is one of the best apps to manage the returns on Shopify app store. The appsdart team is most helpful and responsive. Must have for every store.

Plantlane
India
Over 1 year using the app
November 24, 2021

Must say service is super quick .. loved this app very helpful related to maintaining database related to all return very prompt customer service team as well ...

Glamly
India
Over 1 year using the app
April 5, 2022

Everything seems to be working well. It was a little complicated getting started but Wonder Woman helped me through chat window.

WatercolorWildflowers
United States
Over 1 year using the app
June 13, 2023

Great customer service. They helped me get return prime all set up on my website free of charge and made it super simple via their online chat. Just installed as of today, so no experience with functionality yet, but I'm hoping it's as good as their customer service!

Devium
United States
Over 1 year using the app
June 21, 2022

It's more easy to manage returns in this way, save a lot of times. Five stars for the support team!!

Legacy of Morocco
Romania
Over 1 year using the app
September 28, 2022

Amazing team, wonderful experience working with the team, handled everything so well. The app is incredibly efficient and meets all of my needs.

Sippline
India
Over 1 year using the app
Edited May 2, 2023

Return Prime is an excellent app for managing customer returns. It simplifies the process and makes it easy for customers to initiate returns without any hassle. The app offers a seamless experience and provides customers with all the necessary information they need to make a return. What sets Return Prime apart is its exceptional customer service, which is quick, responsive, and efficient. If you're looking for an app to manage customer returns, Return Prime is definitely worth considering.

Kriya Fit
India
Over 1 year using the app
June 3, 2022

I amazed on how this app works, i just started to use it, and the main think I love is the Customer Service, I never had such a easy experience like now, these guys are quick and to the point, keep up with your great work.

Aleeza Paris
United States
Over 1 year using the app