Reviews (745)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.
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Great App! Does everything as advertised. By far the quickest customer support! The most budget friendly app on the Shopify app store which gives access to all features! (no hidden surprises)
Easy to handle and Customer service is excellent.
Fast replay and help me through complete setup procedures.
We've only begun to use this app, but I don't think I've ever had a more helpful customer service experience. The live chat was amazing and thorough and even had me laughing at times. So incredibly helpful.
Great app for returns and exchanges
Also, team was very supportive.
Resolved all the problems and confusion just in hours.
Thanks Shubham and Team
Kuddos!!
Return Prime offers excellent customer service! They really went above and beyond to resolve my store's issue. Very grateful for all they did for us!
Shubham was so helpful! I downloaded the app, he followed up within 24 hours after I integrated. Naturally I had some questions, so we scheduled a call for the next week in which he checked all of my settings with me in real time by screen sharing and we did a test order to ensure it works. Really satisfied with the service, the user experience looks friendly, and now I just look forward to using it.
Great app and very helpful support ... and quick to respond. Easy to use on our end as well as for customers. Highly recommend.
Returns prime are really helpful and easy to use. They are always quick to respond and customer services is great!
Works perfectly! lovely and responsive customer support too.
The App is very well thought out and built. Perfect for any store from India.
Every one will be happy with you guys as the support team taking seriously that and get it easy for the clients. I'm personally happy with the support team.
Thank you guys
Good luck