Reviews (731)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 8, 2023

I was struggling to set up my return path with some apps for the last week. Fortunately, I found Return Prime app and installed it to my Shopify store. Soon after installing the app their team contacted me and they have done everything for me from their end. They have guided me to select logistic partner as well. I have never seen this type of amazing service before. I recommend this app for Shopify beginners. The staff connected with me was so talented and done the job to my satisfaction.
Thank you so much.

Aayiliyaa
United Kingdom
5 months using the app
March 14, 2023

The app is really easy and simple to work with, but my favorite thing is the customer support! They reply fast and always were helpful to me

24 Pieces
Saudi Arabia
5 months using the app
February 18, 2023

One of the best apps available for Return & Exchange management on Shopify.
I have been using the app since 3-4 months now and it works seamlessly.
Their main USP is to push for exchanges as against just accepting Returns.

Support team is quite open to feedbacks and improvements.
Also the team is very highly equipped to understand the nuances and figure out a solution.

Big shout out to SHUBHAM who has dealt with my innumerable questions and for assisting me regarding all issues.

ORIONZ
India
5 months using the app
April 17, 2023

Great and fast support ! Clear explanations. Attentive attitude to the client. Thanks a lot, guys!

Little Betty
United States
5 months using the app
September 22, 2022

We have been using return prime on our store for almost 5 months now. We are very satisficed with the product. Managing returns and refunds is very easy. I have got good feedback from our customers as well regarding the return experience.

Excelsior
India
5 months using the app
June 28, 2023

It's pretty easy to use but few changes in the app is recommended which will definitely go a long way.

StyleQuotient
India
5 months using the app
February 16, 2022

We discovered Return Prime a few months ago when we were looking for a system that accommodates both returns and exchanges. It was such a game changer for us when we were able to not only house returns and exchanges in the same system, but also create a unique user experience for the customer depending on what their request was. The customer service at Return Prime was very helpful in setting it up and responds very quickly with any request that we have. We would recommend Return Prime!

Støberi
United States
5 months using the app
July 17, 2023

Fast and efficient. Everything was setted in few minutes. Chat operator was able to help me to make the change for me.

Madiva
Italy
5 months using the app
May 9, 2023

Top app for returns and exchange management. The setup allows for complete customization. It is very nice that support listens to customers' needs and develops the app in their image. We have been using it for about 8 months and it has developed incredibly month after month, adding more and more features.

Top customer support and super nice!

Viivistore
Italy
5 months using the app
October 25, 2023

Easy to use and makes organising returns and exchanges super easy! Have only had 1 issue with the app as it wasn't loading but it was fixed within 30 minutes of talking on live chat. Great service and would recommend!

Granny Gear
United Kingdom
5 months using the app