Reviews (747)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.
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Top app for returns and exchange management. The setup allows for complete customization. It is very nice that support listens to customers' needs and develops the app in their image. We have been using it for about 8 months and it has developed incredibly month after month, adding more and more features.
Top customer support and super nice!
Easy to use and makes organising returns and exchanges super easy! Have only had 1 issue with the app as it wasn't loading but it was fixed within 30 minutes of talking on live chat. Great service and would recommend!
Simple and easy to use. I have been trying to find a simple yet effective app that can save us the hassle of items return, exchange and refund for months. What's more important is the customer service Return Prime offers, I've never experienced any service like this. Go and install the app without any doubts. All good
This app was very helpful. Customer service was great- super responsive and even had a zoom meeting to help me set up, as well as provide further information to help my company succeed.
Amazing A+ service! Always there to help immediately and one on one click by click service! Love it!
I have installed this app in my stores and it did its work really well. Very easy to install & user-friendly dashboard. There is an option to upload multiple images but I would like to suggest that there should be an option for the customers to upload invoice images and product images separately and should be compulsory. Overall this app is perfect for returns and exchange requests. Happy with their service.
I just starting using the app to give my customers a better streamlined user experience when it came to returns and exchanges. The customer service that I have already received is unmatched and I continue to look forward to using this app
Good responce
Fantastic customer service. Friendly and Very Responsive!
the app works perfectly as described and has been one of our best purchases on shopify