Reviews (729)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 7, 2023

Your on time resolution of any issue was ultimate and we are happy for your service kindly maintain your service like this Thank you

Bollywoo
India
4 months using the app
May 13, 2022

i had some issue to install this app on my store. then i opted for live chat with Marie-Claire. she was very helpful and answered all my questions concerning my store. I believe she had my interest at heart and found the best things possible for my store and fixed all the issue on immediate effect. she excel at serving the clients. Great job and thanks a lot for helping me out.

FRESHIONNOVA
Netherlands
4 months using the app
June 28, 2022

The customer service while setting up the app was excellent - Shubham was really helpful in taking us around the app, as well as helping with some initial coding and set-up, with really quick response time.
App has worked well so far on our live site.

MATILDA GOAD & CO.
United Kingdom
4 months using the app
July 11, 2022

customer service support was really fast and helpful! would highly recommend using this app. thank you!

The Dress Alley
Singapore
4 months using the app
May 1, 2021

We are using Return Prime since some months now and we love the app, as all return handling is easy and straight forward. Great Support from the Appsdart Team. Fast and Professional. They are always open for suggestions and new challenges. We highly recommend this app. It will help you to manage exchanges and costumer returns easily in almost automatic flow. Enduser appreciate the clean and easy landing page for their requests. Finally they don‘t need to send emails and loose time. Integrations of Logistic and HTML Emails. Uploads of pictures and manual Shipment labels (if necessary) are rounding up the feature set of this app. We checked several or the competitors but most of them are much more expensive and really complicated or not having fast support responses. The integration to Shopify is perfect for exchange orders and refunds.

Blaupunkt Audio Deutschland
Germany
4 months using the app
Edited September 30, 2021

Its straight and simple gets the job done. If you are looking for an app that has a cheap price and lets you streamline your returns looks no further! Kudos to the customer service, I've not seen that level of care and good attitude in almost anywhere.

CouleurNature
United States
4 months using the app
July 27, 2023

Great Potential with Exceptional Support

Return Prime App has been a valuable addition to our website, streamlining various tasks and improving efficiency. While there's room for improvement in some features, the dedicated sales and support team has been exceptional. They've tirelessly worked to find workarounds for our concerns, even when the tech front wasn't fully ready. Overall, we rate it 5 stars as of now However we anticipate further growth and enhancements with future updates.

FUGAZEE
India
4 months using the app
Edited September 19, 2022

I wish I could make 10 more reviews but i cant, Thank you Wonda your excellent I love Return Prime, Highly recommended. Listen Return Prime 5 MORE STARS ***** TO MAKE IT 10 STARS, Highly recommended and this isn't a joke, they have awesome features that makes sense and set you up for success. I had a rep just now his name is Shubham, he went above and beyond for me to ensure he teaches me how to use the app and even volunteered in editing my policy pages making sure everything made sense, I'll be upgrading to the paid plan soon to enabled some more features, what you guys are waiting on please reach out to return prime and let them walk you through the app. Shubham your a boss bro thanks alot, and please send me an email so i can get the email you left me I accidentally closed the meeting and lost the email but hope you can see this review

Valdez Vogue Klozzet
United States
4 months using the app
September 7, 2023

Return Prime has completely revolutionized the way I manage product returns in my online store. It's an absolute game-changer!

THANK YOU - GREEVA MISHRA

Brielle.online
India
4 months using the app
November 24, 2021

One of the best apps I have found over the App store. Our returns process has become so seamless. No more manual efforts now. A must-have app for Store owners. And if that is not enough, their support is on point. Much Recommended.

Neels
India
4 months using the app