Reviews (747)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.
Refine
-
By rating
Customer service is outstanding!! Couldn't be happier that I chose Return Prime for my customer returns!
Really helpful and fast, the tech support is impeccable, they resolve queries and issues in less than 5 mins .
Great onboarding experience. Support is awesome. Installed the app within few minutes & ready to go.
Great application. Help a lot for the automatisation return. Easy to speak with them for amelioration or correction.
Your on time resolution of any issue was ultimate and we are happy for your service kindly maintain your service like this Thank you
i had some issue to install this app on my store. then i opted for live chat with Marie-Claire. she was very helpful and answered all my questions concerning my store. I believe she had my interest at heart and found the best things possible for my store and fixed all the issue on immediate effect. she excel at serving the clients. Great job and thanks a lot for helping me out.
The customer service while setting up the app was excellent - Shubham was really helpful in taking us around the app, as well as helping with some initial coding and set-up, with really quick response time.
App has worked well so far on our live site.
customer service support was really fast and helpful! would highly recommend using this app. thank you!
Recently used Return Prime and it's a game-changer! User-friendly, quick processing, and clear updates at every step. A+ for simplicity and efficiency. Highly recommend!
We are using Return Prime since some months now and we love the app, as all return handling is easy and straight forward. Great Support from the Appsdart Team. Fast and Professional. They are always open for suggestions and new challenges. We highly recommend this app. It will help you to manage exchanges and costumer returns easily in almost automatic flow. Enduser appreciate the clean and easy landing page for their requests. Finally they don‘t need to send emails and loose time. Integrations of Logistic and HTML Emails. Uploads of pictures and manual Shipment labels (if necessary) are rounding up the feature set of this app. We checked several or the competitors but most of them are much more expensive and really complicated or not having fast support responses. The integration to Shopify is perfect for exchange orders and refunds.