Return Prime: Return → Revenue

The app is fantastic. Very flexible in configuration, convenient for the Customers (exchanges and returns, many refund options) and the support is absolutely priceless - they helped me with all the issues. Thank you so much Wonder!! :)

If I could 50 stars, I would.

Return Prime is such an easy to use app. It took me 15 mins to figure it all out, and I love how easy it is to give our customers an optimal return experience. This is an incredible app, however the best part about it was the onboarding experience. Shubham was just fantastic - he was patient, answered all my questions and made sure I was set up for success. Post launch, he was available to hop on as many calls (not that we needed it) in case if we faced any issues. He even offered to train my dispatch team, which saved me so much time and saved our company 100s of hours in managing and tracking returns. Highly recommend the team and would recommend other vendors to learn from their merchant success offered.

The App is awesome. Customer Service is as well. Shubham and the others helped me a lot to make it work for me individually with certain requests. No problem for these guys - I really recommend this. You need a good solution managing your Retours & Exchanges? RETURN PRIME could be it. dekohero says: THANK YOU ! www.dekohero.com

I LOVE this app. It's so easy for our customers to return products from their order and so I have more time to focus on my business. The support team is great and ready to help anytime. I really appreciate this point because even when you have a lot of knowledge in Shopify, still you are not able to develop but the team is there to help. We had an issue we faced and the app wasn't able to fix this yet but I talked to the support team and they created a solution for us within days. BIG LOVE!

We really like Return Prime, the support answers just in some minutes. Better than the alternatives :) Well, I didn't have any problem , just asked some customizations and guidance.. Perfectly solved..

Amazing app. My customers love it. Fast and easy return and great customer service! 100% recommend it to Others

We are using Return Prime app from last 2 months now and we love the app as all return and exchange handling is easy and straight forward. It’s a really good App, and even better is their Support. The support from the team is excellent with quick resolutions.

Return Prime has helped us to manage the returns easily. It increased the customer experience for our customers. The timely and effective support. Efforts they've put deserves an appreciation especially Shubham from the team, thanks a lot:)

great app....and great customer service.....the support team is so helpful....very quick response....very very happy......on of the best out there.
thank you.

It's an awesome app when it come to smooth return/exchange customer experience, that too with your own branded return page. In the earlier app we there were not much options to return and re-ship the return items to the customer, but with this app we can do all that with much ease. The team is also very supportive particularly Shubham who helped us very much during onboarding process and was very proactive & patient towards resolving our queries even after onboarding.

Just one thing if you guys can introduce the bulk refund in a single order, means if there are multiple products to be refunded in a single return request then we have to issue the total refund by mapping one product only instead of all the product.
All the very best team Return Prime !