Reviews (747)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.

October 12, 2020

Good App. Liked the quick support from team. Seamless process for customers and all logistic partners are also available so works good for me.

belif India
India
2 months using the app
May 25, 2023

We just installed the app a few days ago and we were still not sure how to operate properly and had a few questions. Great support! Thank you, Wonder.

Wrapango
United States
2 months using the app
April 18, 2023

Return prime is a good for return and exchange process.

Qurvii
India
2 months using the app
April 20, 2022

Si occupa di tutto quello che serve per gestire resi e cambi di merce. Interfaccia intuitiva e supporto rapido ed efficiente. Consigliato

Claudio Tonello
Italy
2 months using the app
November 26, 2021

Very GOOD App . Perfect support, they solve all problems. We woudl like an integration with tapcart, with work in our app too

LINDAS
Spain
2 months using the app
March 7, 2023

The support team helped me within 5 minutes and their service is outstanding. The app is working great and it's easy to customize. I definitely recommend Return Prime!

Qeul-nl
Netherlands
2 months using the app
November 10, 2021

One of the easiest Apps I have ever used on Shopify that even integrates straight into your Customer Account dashboard. Absolutely love this app! A must-have for any business that handles Returns and Exchanges!

The Low Grade Gamer
Australia
2 months using the app
Edited April 1, 2022

Great App that integrates with store making returns worry-free. Customer service is very helpful if you experience any issues.

L & M Kee, LLC
United States
2 months using the app
August 26, 2022

A quality application, a quality teams.
I installed the application a few days ago, everything is perfect. Easy to use and configure.

zasharomania
Romania
2 months using the app
November 28, 2023

"Return Prime has been a tremendous help in our e-commerce journey. It simplifies the return process, making it smooth for both us and our customers. The app's customer support is responsive and always ready to assist."

Lustisecrets
India
About 2 months using the app