Reviews (746)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.
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My experience with Wonder was great... i was having issues with my return prime not showing up and she was able to fix the problem within 10 mins ....very informative on the process and had lots of patience with my concerns.. thanks so muchh!!!
I had a call with Greeva from customer service to help me set up all of the functions we were looking to implement. She was very helpful and took me through each step to make sure I had everything I needed. Excellent customer service, and a great app! HIGHLY RECOMMENDED.
We use Return Prime to manage our luxury line, which means big expectations from the design and experience to the service. The onboarding was seamless, and the set up incredibly easy. We also needed to ensure a seamless experience, so wonder woman made it all possible. Regarding handling business, the team is also here to assist, and the app works well with Returns and Exchanges requests. It's been a relief to have found Return Prime.
Amazing app and support is very helpful, they were very quick to respond and all questions were answered and all issues were resolved within few minutes. I was having hard time to find an app that can help me to manage returns and exchanges, I am very happy that I found this, it is working well for me. I highly recommend this app.
So far excellent Return platform super easy to use and the support I got from Wonder Women was amazing. Super quick response and my issue was resolved in minutes. Highly recommend this.
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We will definitely look to contribute more with the same energy.
Cheers!!
Highly recommended app! Also, kind and helpful live chat experience. They've been very fast in finding a solution to my concerns/requests.
Amazing customer service experience. The person who helped me went above and beyond. They help out with any issues you need fast.
so far so good. easy to implement and customizable. cannot speak to the flow of use as we haven't had returns just yet. but will look forward to measuring the flow then.
they helped me set up my store so easy and quick
I would recommend this app for the level of dedicated customer support I received while setting up my return process.