Reviews (729)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 5, 2022

Thank you Shubham for helping me set up this app in my customer profiles! I love how detailed and customizable everything is and am excited to finally streamline returns/exchanges for my shop!

KINWAMONSTER
United States
About 5 hours using the app
July 12, 2022

I just installed the app and customer support did an excellent job helping me get set up! My other app was having lots of configuration issues and this one so far seems to be working great!

Nanda Jewelry
United States
About 5 hours using the app
September 24, 2021

This App is easy to install and their customer service is impeccable. The fact that you can link your mail carriers and have automatic labels sent to the client for a return, is a game changer. Plus, you can charge a flat rate return price to the client as well.

Joli-Glo Maternity
Canada
About 4 hours using the app
September 20, 2021

I have NEVER, and let me repeat, NEVER dealt with an app that has such amazing customer service. They will guide you through the entire account setup with accuracy and ease to ensure your returns page/process is nothing short of immaculate. This would be the fifth app I have tried using for a seamless return policy or my website and it surely puts the rest to shame. They have only begun on there journey into being the worldwide leader in ecommerce returns and they already are outperforming the biggest of names. Do not look any further Return Prime is the way to go!

TheAllyCatWalk
United States
About 3 hours using the app
November 25, 2021

Smooth, easy set up! Makes returns and exchanges easy for my boutique. Excellent customer service, very knowledgeable and helpful every step of the way. Live chat is a plus. Definitely recommend this return/exchanges platform!

Tiger Bee Boutique
Canada
About 3 hours using the app
May 16, 2022

very great and the customer service is very thoughtful and nice, glad i get the application and for my store

Swift Microscopes (EU)
China
About 3 hours using the app
May 10, 2023

Wow wow wow! The onboarding experience was super easy. I had a slight hiccup with the installation, but their amazing customer support Wonder was an absolute dream in helping me not only install the code, but customise the graphics to correspond with our website. All the while communicating with some kick arse GIF's that made me smile while I waited. Once I thought our conversation was coming to an end, they said they would quickly check our logistics integration. Like, talk about going above and beyond.

Hemp Gallery Australia Pty Ltd
Australia
About 3 hours using the app
November 2, 2023

very good customer service and easy to use platform. would love to be able to manage warranty claim.

Lama Cycles
Canada
3 days using the app
September 21, 2023

My experience with Return Prime has been interesting. After a few months of use, here's my review:

The customer service is excellent, with prompt and friendly support from Wonder Woman and Shubham.

The platform itself is user-friendly and customizable for the customer-facing side.

Overall, I recommend considering Return Prime for your returns platform, especially due to its affordability compared to competitors.

forhunna
United Arab Emirates
About 2 hours using the app
Edited October 14, 2021

Fantastic experience ever had. Really happy to meet WonderWomen and her solution within minutes of our chat. Thanks! System looks very well, will add more comments later on.

British D'sire
United Kingdom
About 2 hours using the app