Reviews (745)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.
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Smooth, easy set up! Makes returns and exchanges easy for my boutique. Excellent customer service, very knowledgeable and helpful every step of the way. Live chat is a plus. Definitely recommend this return/exchanges platform!
very great and the customer service is very thoughtful and nice, glad i get the application and for my store
Wow wow wow! The onboarding experience was super easy. I had a slight hiccup with the installation, but their amazing customer support Wonder was an absolute dream in helping me not only install the code, but customise the graphics to correspond with our website. All the while communicating with some kick arse GIF's that made me smile while I waited. Once I thought our conversation was coming to an end, they said they would quickly check our logistics integration. Like, talk about going above and beyond.
very good customer service and easy to use platform. would love to be able to manage warranty claim.
My experience with Return Prime has been interesting. After a few months of use, here's my review:
The customer service is excellent, with prompt and friendly support from Wonder Woman and Shubham.
The platform itself is user-friendly and customizable for the customer-facing side.
Overall, I recommend considering Return Prime for your returns platform, especially due to its affordability compared to competitors.
Fantastic experience ever had. Really happy to meet WonderWomen and her solution within minutes of our chat. Thanks! System looks very well, will add more comments later on.
Wonder was great! Did everything I needed. Couldn't be happier.
I highly recommend this app! it will definitely make your life easier. My concerns for not really wanting to advertise blatantly that I have a way to make returns easy were met in a creative way. User friendly with top notch support!
They make automating refunds/ returns/ exchanges so easy and have excelelent customer service put in place!
Great, Support! I've never had such an experience with any tool before. Thank you soo much for quick response and help.