Reviews (2,396)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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I have been chatting with Abhishek from Returns center on various return settings that we need for our business and he has been super helpful in helping me setup.
Thanks for your encouraging words. Glad you liked our customer support.
We are open to any suggestions. Please let us know if you have any that makes your experience with us worth a 5-star rating.
We are available 24/7. You can always contact us via the live chat option available on your account.
Regards,
Nitish
Team Returns Center
Easy to use and easy to set up.
So far this app has been superb, still learning how to use it, the support is excellent. Great to have a "Returns Page" the customers can navigate themselves.
Useless Customer Support cannot provide any help with the issue. This doesn't allow us to provide the customer with the return label for 2 months. I even talked to their supervisor over the phone and got nothing! Our business struggles just because Aftership doesn't care about their long-term customers. They also ignore me in chat for the whole months already. We will switch to another tool.
very userfriendly dashboard...no complaints from me...especially for its price
AfterShip Returns Center is an amazing application. I only recently started using it, but it's been amazing so far! It makes the return process for items very simple for customers to use and helps keep track of all your returns in a single place. You can fully customize your return policies and even use your own domain name if you chose to set it up. I can't see every having done returns without it.
Aftership is great. They provided me with a great page and made things easier for me and my customers i reccomend this app to everyone with a store
Neha and Ayushi were both very helpful in assisting me with a shipping question I had. They both were very patient and understanding while trying to explain to me. Much appreciated!
Yes I would use this app again and again! Recommend for any new store and advanced.
This app is very easy to use and customer service has been awesome. They respond right away and walk you through the steps to get your issues resolved. Moazzam is so helpful and got me squared away in minutes. I highly recomment Aftership.