Reviews (2,396)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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This app is amazing so easy to use
Priyanka was a HUGE help with trying to get my organizations straightened out in the system and getting me all set up to run my store with returns. Forever grateful for the customer service with this app. *** UPDATE** Well apparently my store was never connected to the app and I was receiving a bunch of error messages and customer complaints. I reached out to customer service for assistance and they kept closing my case. Samad was rude and impatient and was not helpful at all. I am deleting this app and do not recommend.
The app is really powerful and great customer service. I had a issue with a few things and my questions were answered immediately.
Staff is very helpful through chat! I would definitely recommend .hey have responded quickly each time I've reached out for assistance.
Just started using the app, so far so good! easy set up.
Great customer service.. very patient with customers like myself who need step by step instructions... Thank you Melinee!! and Aditi!!
Support is great! unlike other services, you are directed to a real person immediately. stress-free.
Terrific services! Easy to customize. Embeds seemlessly. A+++
Customer support is excellent. I had many questions and they were patient and even did a video chat with me so they could see the issue first hand. Would recommend!
i am just starting and it is of great help as of now moreover the contact tech person was very helpful in explaining everything